I used Groupon a lot last year. Went on days away,weekends away, bought stuff.
Then I saw a deal for a weekend to a NAMED hotel in Valencia, with flights from gatwick. I was phoned by the travel agency it went through, (KPX Travel) and told that the named hotel was 'not available' (5 months in advance? For late February?
) but i could have another for the same price, or the Expohotel without breakfast, and dearer. Went for the same price one.
Onto flights. We were to travel on 'Vizza' (strong asian accent) which i subsequently found out was Wizz Air. These flights went out late on the saturday and early back on the monday - ie, we'd have got 1 full day there for the price of 3!
OR - we could fly Easyjet, which went early sat and late back monday - for an extra £63 per person. By this stage I thought we were too far into it to back out, so bought the Easyjet.
I work at Gatwick, and subsequently found out that Wizz Air DO NOT FLY FROM GATWICK, NOR DID THEY GO TO VALENCIA!. (At tlhat stage they were exclusively eastern european)
I contacted groupon several times with my complaint that I have been co-erced into buying a deal which did not exist ;- the hotel was obviously not part of it, and the flights did not exist, thus forcing me to buy a more expensive one.
They continue to completely ignore the complaint though they did remove the 'offer'...
I have unsubscribed.