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Claiming compensation for a late train on the TGV - anyone done it??

2 replies

mynaughtylittlesister · 15/08/2012 21:22

Today we went to Paris on the TGV, it was 50 minutes late. When we got off at Paris we were all given envelopes to claim some compensation. Do you know whether it will be worth our while? Or will they just give us vouchers to spend on more french train travel - which wont be any use to us as we are from England and not planning on returning back to France probably until next year. There were 5 of us and we payed 15 euro's each way.

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CestTout · 16/08/2012 13:01

Just checked for you - 25% back if you are 30 mins late, 50% back if 2 hours late. So somewhere in the middle I guess.

aide.voyages-sncf.com/toute-laide-train/suite-mon-achat/reclamations/retard-de-votre-train-et-garantie-ponctualite

mynaughtylittlesister · 17/08/2012 22:35

thank you, we posted it off today, a waiting game now - lets hope it is actual money and not vouchers! It did slightly spoil our day as it put us behind our schedule. Thankfully we did manage everything we planned although some what rushed.

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