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Flight time changes; where do we stand?

3 replies

noisylurker · 19/02/2011 14:26

Hi, I'm much more a lurker than a poster here but I wondered if anyone had any opinions/advice on this.

We have booked a holiday in Malta with cosmos for ourselves and our DS who will be 20 months.

Our departure day has already been changed from the Thursday to the Saturday (annoying, as obviously had an impact on the holiday OH had booked at work).

Now they've changed the flight time... departure time is about 9pm, we'll get to Malta at 1.20am.

I'm not happy at all, by the time we get to our room it's going to be a stupid time in the morning and we'll either have had a nightmare with DS, or he'll sleep... in which case he'll be up at his usual time of 6-7am and we'll be broken.

We spent HOURS choosing the holiday to find somewhere suitable for toddler travelling in terms of accomodation and flight times. I'm going to call them but just wondered if anyone could offer any advice. We travel a lot but not normally package holidays - are we just being naive in expecting to go on holiday when we booked to do so?! Do we have any rights in this situation? I'd actually rather cancel than try to deal with those flight times, but we've literally just paid the balance.

I'd really appreciate any comments/ideas you might have.

OP posts:
LIZS · 19/02/2011 15:07

Yopu need to check the t and c 's . There is normally a scale of compensation for significant changes within specified weeks before departure and your right to cancel /rebook.

chinax · 19/02/2011 16:25

This reply has been deleted

Message withdrawn at poster's request.

noisylurker · 19/02/2011 18:56

Thanks for your replies, LIZS and chinax.

I'll go through the paperwork tonight and see what I can find. The difference isn't more than 12 hours but I'm losing track now of our original flight time so need to check!

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