DialAFlight, can't supply airfare breakdown, why?

[DonnaSummers]

Has anyone else had experience of this company, they advertise value flights and even suggest they will give you a good deal for previous custom. When I booked 4 flights recently I was led to believe they were giving me the best available prices at the time, but since realised this was not the case, have requested a breakdown of the pricing, but told this was not possible, I have no idea what we are paying per person or what extra booking fees are included, staff are very unhelpful now (no surprise after taking your money) has anyone else had this problem?

Have you already flown? If not ask dialalitgt for the ATOL confirmation invoice (they may have sent it to you already, because they are required to do so by law). This should show the flight cost and say something like 'flight supplied by the bond of ATOL holder 0000 number'. Did you book 4 flights to different places on different dates? If you did each flight should have their own ATOL confirmation invoice with the ATOL holders number. If an airline fails, this is what the CAA require to refund you.

So say "I want my ATOL confirmation invoice for my flight bookings".

I have booked for 2 of us with Dial a flight. I asked for a breakdown of the cost of flights and the car hire plus the insurance for the car hire. They say it's a package and they cannot break it down. I asked about extra cover for the car insurance and the said £350 ish pounds on top, or a lower one of £175. I can get a 12 months policy for £60
We have flights and 32 days car hire .
Has anyone had similiar experiences with this company