I think students had better relationships with the lecturers/tutors/teaching staff. The increase in student numbers seems to have massively diluted the contact time and availability of students being able to talk face to face with their lecturers/staff etc.
My son literally never met his "personal tutor" during the three years he was at Uni. The only communication was a couple of brief emails, one to introduce herself and the other a "hope you are doing OK" round robin email CC'd to all their students! He emailed her a couple of times with a couple of issues but was just curtly signposted to the Uni website to find contact details of someone else!
Same with lectures (not that they had many in person ones as it was all online for first two years due to covid), but even in third year, it was random whether lectures were in person or online and even with the in person ones, the lecturer would just walk away at the end rather than hang around for students to talk to if they needed.
DS said that none of his lecturers etc would even recognise him as one of their students if they passed on the corridor which I found very sad for him.
Even the "in person" seminars and tutorials were taken by other more senior students (i.e. Phd students mostly and a few MA/Msc students a year up from him), and there was no consistency with those either - often a different student "taking" a session every week.
We always laugh when we see Unis portrayed in TV progs where the students appear in the lecturer's offices for tutorials/discussions etc - it just doesn't happen these days.
I know Covid jaundiced my DS's experience of uni as during the first year (20/21) only staff who "had to be" on campus were - everyone else was told to stay home and work/teach/lecture entirely online! But it never really went back to how it used to be once the restrictions eased - he still had far too much "on line" teaching/lecturing in his third year (22/23) when there were no Covid restrictions at all, but lots of staff were still working from home!