She says she hates her course. She started with high hopes but has had a few very low marks (47) and now doesn't think she'll finish the first year with a 2.1. The first year doesn't count for the overall grade but it's supposed to be the easiest year (although she can drop one of the modules that she did badly in). She's depressed, moody and really hard to talk to. She's contacted her tutor and heard nothing and says she's too embarrassed to ask for more feedback. She's also mentioned dyslexia and the uni are thinking of assessing her but she refuses to chase it up. Obviously there's nothing practical I can do.
I've told her that if she wants to drop out that's fine but she says she can't, she'd be too embarrassed. I've suggested changing courses but she says there's nothing she wants to do. She's now hysterical upstairs the gp has prescribed anti depressants but she's refusing to take them.
I just don't know what to suggest 😪