so my dd has gone to uni last September she did a levels and a further college course to help prepare her. Is it normal though for tutors not to show up to tutorials regularly? or the students to be told that they can't access the equipment they were told on intake would be available to them? DD rang me last week in floods of tears because of the way that the technical support had told her to forget doing the work she wants to do until she's in year 3, she pointed out that this very person had told her that she only had to ask and they'd find a space and time to ensure she could make use of the resources (all of which are there for the students anyway!), this has been dragging on for a while now. I have only experienced her being upset like that a few times, meaning she was very upset.
She has been to the course leader who told her that she had to be 'more persistent' when trying to access equipment (this is despite the technical support blocking the access because according to them, she is at the bottom of the food chain, being a 1st year & all..!). I just think it is so unreasonable for her to have to hassle people so that she can access the equipment she came to uni to learn about and try. Surely they should be encouraging her?
I think understandably she is questioning why she is wasting her time at university, when the tutors aren't interested, and she can't access the things she needs in order to do the work she went there to do.
Is this slackness from a uni normal? We are at least half way through the first year and it seems to be getting worse rather than better, she has raised it now so we will see how things go, has anyone else experienced this slackness?!