welshpixie DS phoned on Friday to say he hadn't had his money either. For some mysterious reason the SFE system has failed to log his bank details even though the application was sent in completely accurately (I have a photocopy) and a subsequent request for bank details was complied with, albeit grudgingly, and was also sent by recorded post. It took some unravelling on Friday to get to the point where they actually agreed to accept his details over the phone (they were adamant they'd never received them despite the two recorded posts), but still no money - hopefully in a couple of days. Your DD's situation sounds more complicated.
I'm going up to see DS in a couple of weeks, when two of his elder siblings are graduating. It's a good excuse and keeps it cool :)
Speaking of which, he certainly has no fridge, but I suggested wedging milk between the two mouldy panes of glass in his sliding window. Actually his heating doesn't work so in a few days time he may not even be in need of that sort of device....