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Has anyone got an email address or contact method to contact Holland and Barrett

4 replies

soupfiend · 10/01/2024 08:54

Im going mad here, the subscribe and save service is a complete mess and I have been trying to sort it out

I managed to get through on 'chat' help a couple of weeks ago and the person said they had sorted out the issue, and then the wrong items have arrived and since that time, every single day I have tried to use the chat no agent ever joins the chat.

Ive then found an email address for them by googling and sent a long and detailed email, only for it to bounce back with 'we couldnt deliver your message'.

There doesnt seem to be any way of talking to people these days

I wasnt sure if this was the right category but couldnt see where else to put this

OP posts:
soupfiend · 10/01/2024 18:01

Thanks, Ive clicked on that link and it just says 'we cannot find that page'

OP posts:
Cattymonster · 12/01/2024 20:49

Hi. I used Chat recently a week or two before Christmas). Only one item arrived on a 2 for 1 purchase. They sorted it out.

help.hollandandbarrett.com/hc/en-gb/articles/360016953339-Contact-us

JoyeuxNarwhal · 13/01/2024 14:53

Do you use Twitter/X?
I haven't contacted H&B through that but have been successful with getting problems sorted out with other companies.

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