The headteacher did everything she could to make life difficult. The community nurses were going in to school to feed him on the days I work and I was going in to feed him on my days off. The head refused to allow staff to be trained to do this simple feeding procedure and was rude to the community nurses. The community nurses brought in the lead nurse for the area who she refused to meet. The head eventually spoke to the lead nurse on the phone and after he pressured her to allow staff to help, she eventually said that they would but only after 4 weeks which would have been when the tube feeding ended. The lead nurse was furious with her.
It led to me complaining to the governors who threatened me. The governor said I was jeopardising my relationship with the school by complaining.
A meeting was arranged with the head and I which she forgot to write in her diary. Another meeting was arranged where she told me she didn't want to discuss my complaint letter. I told her I would discuss it then...and did.
At the meeting she blamed everyone from the school nurse, community nurses, lead nurse and told me that no staff volunteered to help even though staff told the nurses they would feed him.
Basically she lied through her teeth.
I approached NACC for help before the meeting and they told me she had discriminated against him under the Disability Discrimination Act. When I told her that she went white.
NACC, the hospital and community nurses team had never heard of a head behaving like this. They all told me that schools are willing to help and couldn't believe what was going on here.
They refused to draw up a medical needs plan but I insisted and eventually they conceded.
As you can see, it made a very difficult time much worse than it needed to be.
I hope your friend hasn't had to go through anything like this and that this is just a case of a head gone barmy.