Looked up nhs direct earlier to find the number. Clicked on the first link at the top of the page ,said to dh "oh, it's an 0906 number that costs £1 per min". Didn't think 'duh' in the rush to get help for ds. Just realised the page on my browser is still open and it wasn't the genuine nhs site,it was something called 'med helpline', which will put you through to nhs direct at 20x the price!!!! So just make sure you have the genuine site , the number is an 0845 number and it is 5p per min from a bt line.
Can't believe i've been conned by some sicko company as i am normally really careful about this.
"juno apps" whoever you are, there is no need for this 'service', to say you should be ashamed of yourselves is far too polite.