Trying to fix my dad's dongle - can anyone help

[Katymac]

It receives emails but doesn't send them - can anyone help?

now seriously before the computer goes out of the window

Thanks

I am on the phone now

Well that was useful......Not

Oh gosh I didn't mean you at all - oh I am sorry if it came across that way

I spent 25 minutes on the phone to T mobile who then decided it was my dad's email providers fault - after an hour on hold to them we gave up; mainly because the batteries ran out on the phone we were using

You don't mind paying for support when the other alternative is that

Really really sorry I was so frustrated at the phone call