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Virus detected but not dealt with by AntiVir - now I can't download any other anti-virals....heelllllpppp...

8 replies

snigger · 06/12/2008 23:57

Apparently it's Dropper malward 'DR/704512.A' - this means less than nothing to me, but I can't access hotmail, or any secure sites, without receiving security certificate warnings, which I'm leery of over-riding.

I tried downloading additional anti-viral packages to remedy the situation, but that's being disallowed too - everything, including my current AntiVir, declares it has an expired license.

Any tips?

Do I bin my laptop? Or is this definitely going to mean a trip to 'pooter type person?

I'm kind of resigned to these options, but any tips will be gladly received

OP posts:
snigger · 06/12/2008 23:58

Malward?

What the hell is that?

Some kind of duck?

I meant Malware. Even though I know not what it means.

OP posts:
scrooged · 07/12/2008 00:03

Have you tried googling it to find out what it is?

scrooged · 07/12/2008 00:05

I use this, it's free and comprehensive : SUPERAntiSpyware Free Edition

You should be able to download it.

snigger · 07/12/2008 00:19

Just tried downloading superantispyware, and although the download got partway it insisted I had another installation running - however I have had this glitch before and suspect it's something to do with longlasting remnants of Norton from last year.

This is SOOOO annoying!

OP posts:
scrooged · 07/12/2008 00:32

Ohh. Norton's a PITA!

You'll have to go into your control panel and hunt it down. I'm not 100% sure if I can remember how to do this though.

scrooged · 07/12/2008 00:33

I had a three month fre trial with windows one care, it was very good.

scrooged · 07/12/2008 00:36

It's in the admin tools. Look in there, it will be in the programmes on your computer part.

scrooged · 07/12/2008 00:41

Look in system configuration, you should be able to find it in there.

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