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LinkedIn - completely locked out, help?!

2 replies

Monvelo · 09/02/2025 20:17

Linked bloody in. I hold my hands up that I changed my password and forgot it. I rely on my computer browser to remember passwords and it hasn't! But I can't get any help to get back in. I click password reset and none of the codes it's supposed to send me ever appear. Tried directing to home email, work email and mobile. It eventually puts me to a verify site that wants me to scan in my ID and give it a new email address, which I'm not keen to do, and involves an authentication app I don't have or want. I can't seem to contact 'help' without being logged in. Anyone got any additional suggestions?

OP posts:
Chuchoter · 10/02/2025 00:27

I am a similar position and LinkedIn will not budge and say I have two weeks to do the identity thing which involves making a video of my face and uploading a Live Photo capture of my driving licence.

It's a pain but I suppose I'm going to have to do it.

Monvelo · 10/02/2025 20:27

I did it today. It did work. And good job I did it because my account had been taken over by someone else! They'd set up premium and something else on there and sent a load of soliciting messages to hapless men - some of whom had replied!

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