My dd wants to do a factory reset on her phone to try and stop it freezing all the time. However, she can't remember her Instagram password.
Does anyone know if she will loose all her followers after the reset?
We're trying to change the password but you seem to have to know the old one to change it.
If she logs out of her phone, she can log in again on her phone because it automatically remembers her password so she never gets the login page where it asks 'forgotten password'
Help!