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Can't find Minecraft on laptop after reset

5 replies

smackeroonies · 23/07/2021 14:06

Can anyone advise on how to recover missing apps after a Windows 10 laptop reset?

I purchased Minecraft for my son's laptop but can't see it in the past purchases list in his apps so I only have the option to purchase again (£24.99). I have the order number from my Microsoft account.

I rarely go into the Microsoft account and I'm not finding answers there.

He has saved his worlds so that's ok Smile

OP posts:
smackeroonies · 23/07/2021 14:17

It was bought through my account, but DS's account is linked to mine. I am normally great at this stuff but Confused

OP posts:
LazyDragonTooth · 23/07/2021 14:22

Is it java or bedrock edition? It might be worth finding out, as they are quite different so recovering it would be different. Sorry I can't be more help! I have java edition so just download it from the site if needed, so I assume yours is bedrock as it sounds different.

smackeroonies · 23/07/2021 14:34

Yes, it's bedrock. He won't let me go on his laptop to help, lots of tears (ASD)

OP posts:
smackeroonies · 23/07/2021 14:45

I think it was previously installed on my profile, and now he wants to install it on his. Is it possible to install my purchase on his profile?

OP posts:
widowerbutok · 24/07/2021 18:32

Found this via google, hope it helps: Minecraft

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