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Why does it say 'printer offline' when it is all plugged in etc? need to print something urgently!

5 replies

massivebigpantsface · 08/08/2007 09:56

?

OP posts:
Marina · 08/08/2007 09:58

Check the leads again, save the doc and restart. That's what I'd do. Are you at work/on a network? Is the right printer selected, if so?

massivebigpantsface · 08/08/2007 10:01

thanks, i'm at home and nothing has been changed or moved. I've checked everything is plugged in ok and restarted!

OP posts:
Marina · 08/08/2007 10:03

Hmmm. On some printers it's not as obvious as it should be if they are offline or not... (eg our otherwise excellent Canon Pixma) you sure a button hasn't been nudged?
Otherwise I've no idea I'm afraid

massivebigpantsface · 08/08/2007 10:04

thanks for trying!

OP posts:
HappyDaddy · 15/08/2007 13:58

does the printer itself say Online or Ready or have a steady green light?

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