Meet the Other Phone. Flexible and made to last.

Meet the Other Phone.
Flexible and made to last.

Buy now

Please or to access all these features

Geeky stuff

Help Sky box / dish really playing up

32 replies

gimmiegimmie · 04/06/2007 21:41

1/3 of my channels are ok
1/3 of my channels display 'there is a technical fault with this channel please try later'
1/3 of my channels display 'No satellite signal is being received'
I called sky and they have made me turn on turn off check leads etc - outcome - i need a engineer, and that'll cost me £65

Its mainly the channels i watch !! im sure they are doing this on purpose to make money out of me.......

Does any1 have any suggestions???
Any Sky engineers about???

OP posts:
tinkerbellie · 13/06/2007 10:03

we also had this with ours - you can actually request a refund on your subscription if your channels aren't working - when we called spoke to a vry snotty woman who told me to do exactly what i had been doing - i said to her i have to do tis unplugging etc every day and she said well you need an engineer for £65

my husband called up later on and said he wanted to cancel (£65 is scandalous) and he said that ntl come out and repair their boxes for free - and that £45 is alot every month when it doesn't work etc

anyway in the end we ended up with a free sky plus box!!

def say you will cancel

RubberDuck · 13/06/2007 10:07

gimmiegimmie: only just seen this -

[preens at predictive powers]

(and I so love the technical term of blob on the front of the dish...)

RubberDuck · 13/06/2007 10:09

(really glad you got it for free, too )

GreebosWhiskers · 13/06/2007 10:33

We just cancelled our sky 'cos it's mostly the free channels we watch anyway. The 3rd degree you get is dreadful - why do you want to cancel / can you just pay for your favourites / don't you love us any more [sob]! I was starting to get ratty by the time the guy finally agreed to cancel it. I told him dh had already cancelled the direct debit so he said to call & pay by card before my last payment was due. Two days later we got a letter telling us how disappointed they were with us (WTF?) and another telling us when our payment was due & adding a £4 invoice charge. We had sky years ago in our flat & cancelled it when we moved here 'cos they wanted £100 to move the dish. They're a bunch of money-grabbing bar-stewards & they won't be getting my cash again - especially since my dad works for them & has been stressing for months 'cos they're sacking a load of employees at his level

Plus we had freeview before we got the sky installed (it was a pressie from my dad) & the mix of free channels on freeview was better anyway!

prettymum · 13/06/2007 10:41

if you want free sky+, all you have to do is call them up to say you want to cancel as you work a lot and have no time to watch programmes. i did this and had my sky + installed last week. theres is no subscription fee as theyre stopping that from july and no installation fee either.

you cant be in a 12 month contract though to do this.

RubberDuck · 13/06/2007 10:48

We've just rejoined and got a free sky+ box, free installation, no subscription for the sky+ bit and half price channels for 3 months... I think they're turning the sky+ boxes into the "standard" box.

gimmiegimmie · 14/06/2007 00:24

Oh prettymum where were you a few days ago.......... Dont think i'll get away with that now
I feel like everyone is getting a far better deal than me lately - my dad has been offered down town something like full sky (their 6box package) for £15mth then with broadband and a + box it worked out about £20 - £25mth !!!!!!!
So unfare for us that pay £15 just for the 2box package, you know the lowest package. Then i pay someone else for my broadband

OP posts:
New posts on this thread. Refresh page
Swipe left for the next trending thread