All the files in My Documents have vanished. Wiped out. Gone. All my work files (yes, some are on the backup drive and on CD-Rom, but quite a few are not, I know that's risky). How can this have happened?? My Internet provider, Orange (I live in France), automatically updated itself this morning into a hideous new version. Can there be a link? Is there any chance of recuperating any files? I'm desperate, I don't know how I'm going to catch up the lost work.