I've connected with the USB cable and it can see the new hardware but says it needs a device driver, insert CD. Well no CD came with the phone so I cant. PC (windows vista OS) has looked on the internet but cant find the driver.
I've been to the Nokia site and all it talks about in the user guide is Mac 
I've done similar before and it was so easy to download the driver, but I seriously cant find it.
An online forum says for vista and xp it doesnt need a driver but my pc says it does!
I phoned 3 and they said go online and find it ..... thank you for the helpful suggestion. I will phone again next week when I have regained the will to live.