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My Google is broken

3 replies

HairyNigel · 20/12/2011 08:21

Whenever I open a new tab or page and type in google in the address bar it comes up with the suggestion in the drop down box thing but it says switch to tab. I click on it and it closes the tab Xmas Confused I dont have any other pages or tabs open with google on. It's stressing me out, please help!

OP posts:
BadgersPaws · 20/12/2011 09:22

What Browser (Internet Explorer 7? 8? Safari? Firefox?) and Operating System (Windows Vista? Windows 7? Mac OS X?) are you using?

If you're on a Windows machine is your anti-virus and anti-malware up to date?

Have you tried rebooting the machine?

HairyNigel · 20/12/2011 10:45

Oh yeah, forgot to say I was using firefox. No idea what operating system I'm using though, how do you find that out? Have tried turning it off and on again but it still wont work!

OP posts:
BadgersPaws · 20/12/2011 12:39

It's probably a plugin misbehaving... But I'll presume that you're running Microsoft Windows and not on a Mac or a Linux box, and given that it's important to also check that there's not any bad software on the machine. Is your anti-virus up to date?

Also is your anti-malware (which is different) up to date? I can recommend downloading and running this:
www.malwarebytes.org/products/malwarebytes_free

Also check if there any updates for Firefox, go the Help menu and select About, it should check for updates and give you the option to "Apply Update" if there are changes waiting for you.

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