The windows help and support box keeps appearing on my monitor. I can close it but as soon as I open a doc it wants to help me with word. As soon as I attempt to open a webpage, up it comes again, topic not found. I wasn't looking for a topic! Also when I first switch the computer on it tells me it wasn't shut down properly (it was!) and gives me options I don't understand.
If anyone's got any bright ideas (have tried system restore) I'd be more than grateful.
Disclaimer - I am old and technophobic, so much so that the last problem I posted about someone thought it was an April Fool 