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Got a bug in my pc - please - how can I get rid of it?

4 replies

ivykaty44 · 02/04/2011 18:28

it is messing aorund with my pc, it has erroed flash so no tv, it messes up google so when I search and click on the tab it goes stright to ebay...

Do I do system restore or is theree a better way

it has made my settings change and my tex and will not let google crome work - I think it came in when I tryed to down load skype

i have virgin virus protector but it still got through Sad

OP posts:
usualsuspect · 02/04/2011 18:30

You need to virus scan your pc
try avg

SofaSal · 02/04/2011 22:02

Trendmicro do an online virus scanner called Housecall which is very good here housecall.trendmicro.com/uk/ There are two options, based on what type of processor you have, if you're not sure just go for the 32-bit option.

nannynick · 03/04/2011 22:29

Looks like there is a Skype Chrome Extension, so sounds like that may have been installed.

It may be under Tools... so click the spanner icon (top right), then tools, extensions. Or enter: chrome://extensions/
If Skype is in there (or any Ebay product) then try clicking disable.

Try checking chrome://plugins (type "chrome://plugins" without the quotes into the address bar of Chrome)
As Flash caused an error, check flash settings. There should only be one version of flash enabled. I suggest using the Google Chrome Flash gcswf32.dll So if NPSWF32.dll is shown, disable that.

If Skype wasn't in Extensions, then check to see if you can see a Skype Plugin in the same list as Flash was in. Try clicking disable on that.

JeffTracy · 04/04/2011 10:26

I have used AVG for anti-virus in the past on friends & family computers, but these days I install Microsoft Security Essentials as it is free and seems to do a good job without slowing things down noticeably. But it doesn't seem to be well-known, I guess Microsoft don't advertise it at all.

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