Student finance applications

[Back20]

Im trying to change my name as a parent on student finances. I can’t see how to upload final order document on portal.

Also in siblings salary is it per month, week or year?
Is it 2024/25 or 26/27

also why is there no person to phone? Just AI HELL?? Grrrrrr

thanks 🙏

Yay after a frustrating hour I’ve found upload portal
Now Just need to know what it means by income?
weekly, monthly, yearly??

Usually yearly . There is a contact number for SF England. Where are you?

I’ve tried SF England and it’s AI. I’ve tried every possible option on the menus but it sends you in circles or cuts you off.
I'm in East Midlands

I don’t know what it is with government forms but they always seem backwards to what you think they are wanting 🙄