The background here is we marched into a quarter last September which was a grade 1. We took a while to unpack and settle in and then thought long and hard about the quarter and all the things we found wrong with it. We found the grading criteria on the web (JSP 464 - I suggest EVERYONE read this it is a fountain of information) and thought definitely we should be downgraded. So we wrote to DHE to formally challenge the grade. Fast forward two months later and DHE assessor turns up and spends 1.5 hours going round the house measuring every room and counting power points etc as per the criteria, leaves saying he'll call me next week with his finding. Which he does, he says he will recommend a downgrade to Grade 2. So we then waited seven more months to hear back from the Garrison Commander who turned the grading challenge down???? We cannot understand this at all. So we have appealed but don't really know what this means, will they just refuse it again? Do we get the right to meet and talk about it and put forward our 'case'? Looking to hear from anyone who has been through this process.