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Forces sweethearts

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Oh no DHE say the weather is classed as summer...

4 replies

Mojavewonderer · 16/09/2013 12:06

My boiler was condemned on Wednesday last week, the day we marched in to our new house, they put a new boiler in on Friday and left us with it running fine. We went to pick kids up from school but when we got home the boiler had completely switched off even though it was on 'constant' and there is no power going to it at all. Phoned DHE to report the fault and they said they have to get the original company who came round to fix it or it would invalidate the warranty, they probably won't get round until Wednesday so it's now been a week without heating, luckily we have the immersion heater even if it is expensive to have on. They can't rush it through because its still classed as summer and so we are not allowed heaters either and its stormy and wet here and has been all week. Can't dry the clothes on the radiator either :( oh DHE why couldn't you have sorted the boiler before we moved in.
Anyone else having repair issues?

OP posts:
pinkem · 28/09/2013 23:02

Mojavewonderer remember to claim your voucher as you moved into a quarter with an issue. Call the repair number and say you would like to claim your voucher due to your boiler been condemned the same day as march in! I hope it's sorted now?

Mojavewonderer · 01/10/2013 12:02

Thanks pinkem! Yes they came to fit a new one and it worked fine and then after I picked the kids up from school it had already packed in! Had to wait 4 days until someone could come out and it was a fuse in the plug in the airing cupboard had blown causing no power to the new boiler. All sorted now though. Thankfully because it's a bit chilly today.

OP posts:
Mojavewonderer · 15/10/2013 13:50

We got £50 in vouchers which was very nice. Thanks pinkem for the advice.

OP posts:
pinkem · 22/10/2013 22:01

Glad you got them Smile

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