Wood Pussies

[VikingVagine]

Carrying on from Chat.

Wow, thanks for telling us that! :)
I was wondering what people had done, as, as you say, there is no mention of the mill or CD on the box, clearly Amazon cocked up.

Will be in touch with them!

Cakes are lovely. Though as Viking says, would be sensible to make a larger batch next time, just in case.

What email address did you use? I'm on my orders on Amazon and can't find a link to a specific email address that I can send an email to.

Somersaults, you beat me to it, I've just been on there and the only options I have are to return it or comment on the packaging

Oh, try this

Today, we'll be making amaretti biscuits, using this recipe, subbing the 30ml of amaretto for 25ml of water with a bit of sugar dissolved in it and a tsp of vanilla extract.

DH will be making walnut biscotti. Not found a suitable recipe yet.

Thanks Huevos! Email sent now :)

I've got a gratin dauphinoise in the oven. You should have seen Ken slice the potatoes. Mind you, you'd have had to watch carefully, if you'd blinked you'd have missed it

Thanks Amandine. Would also be interested to know the email address you used.

extremely - I've linked the email address below.

Well, that was fast, Amazon man rang a few minutes ago, just as I was trying to get the kids up for a bath.

To be fair, I had asked for the extra bits, rather than a refund ... he asked me to send Prospero back! When I said I had chucked all the packaging (true, but mainly I don't want to be without P now!), he said he would send me a new one, with CD and mill, and I should return old one.

What are the chances the new one doesn't have CD and mill?

I just clicked on 'contact us' then entered my order number in the Re: section. I said how disappointed I was by the lack of mill, and that I'd looked into it and discovered that there was no such item. They replied that they would open a box and get back to me, a few days later they wrote back and said that they didn't have any spares (funny that as the mill doesn't exist ) so I could either return it for a full refund (not an option for me as I've fallen in love ) or get 15% back . huevos I'll be interested to see what happens wrt your replacement, it must have been a different person dealing with you, or they've realised that I've spread the word and they've changed policy.

Ooh I await my call from Amazon because I asked for the parts to be sent out separately!

They can change the policy all they like, but if the mill doesn't exist (hadn't realised that! ), they'll struggle to send me one!

This mill says it fits all mixers but then on mixer size it says Chef or Major. Does that mean it doesn't fit the Prospero? Either way I'd be happy with a refund or a mill if it does fit!

Well, there you go. Just got an email from Amazon. The important bit:

"Normally, in this situation, I'd create a replacement order for the missing item right away, to be sent to you as soon as possible at no additional charge.

Unfortunately, at the moment, "Kenwood Prospero Compact KM265 4.3 Litre Stand Mixer" is unavailable from our suppliers and we can't send a replacement. Although the item might be available on our website from third party sellers, we can't source items from them. However, we'll be happy to issue a full refund for this order.

In this case as you do not have a box to return the item, what I can do for you is give a 15% discount for your item. "

OK

I just got the exact same email but without the part about the 15% refund because you don't have the packing. I will reply once DD has gone to sleep and explain that I no longer have the packaging. They must be getting a bit suspicious/annoyed by us all now! Who cares, they've made enough money from MN this last week or two!

I do actually have a technical cooking-related question

Am making shortcrust pastry tomorrow for a (quorn) mince-and-onion pie. Plan on lining a flan tin with pastry, then putting cooked filling in, then putting pastry on top and then baking.

Can I make the pastry tomorrow morning, line the flan tin and bung it (and remaining pastry for the top) in the fridge til the evening? Then fill, top and bake when we want to eat?

Thanks :)

yes

I would wrap it all in clingfilm so it doesn't dry out.

Oh yes, will all be wrapped, but nothing bad will happen to it if rolled out and left? Good :)

Good result huevos! Hope you get your 15% too somersaults. I didn't realise that the mill didn't exist until I saw it on here on the previous thread, after noticing mine was 'missing'. I had wanted it in order to retire dh's manuel coffee grinder that he spends hours winding to grind enough coffee beans to make one cup of coffee but it wasn't the main thing I wanted from the mixer. I would have found the cd useful though.

I emailed too, no refund for me. Only an offer to return the item....... Was worth a try I guess!!!!

Oh, but those who desperately want the cd, just call the naice people at Kenwood. They posted one to me

First proper use of Sir Ken today and I got to use the whisk and k beater. I made brownies and they were gorgeous. Moist in the middle and a bit crunchy on top.
I can't do links but they were a Lulu Grimes recipe from the good food website.

I love brownies but I never make them because DH not a fan. What with the arrival of Prospero Joe II though I think I will whip up a batch it's good he doesnt really like them I suppose - more for me then I guess!!

I've never made brownies either.

Last night we made maple syrup cookies. I post the recipe later. They were delicious :)