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Boots Alcohol

4 replies

IAPJJLPJ · 16/11/2010 21:19

Can anyone help me???

I brought the Boots Ale set for a family friend for Christmas. Unfortunately we wont be seeing them and it is far too heavy to post and so I want to get something much lighter.

I have looked on the Boots website for their refund policy and it says food items can not be returned/exchanged. Does this count as a food item?

On other websites (eg M&S, Debenhams etc) they state "food and wine".

Does anyone know if I stand a chance of getting an exchange or refund??

OP posts:
bigchris · 16/11/2010 21:20

I'd just drink it

bigchris · 16/11/2010 21:21

Or hand it in as a raffle prize at school or preschool depending on which you go to

IAPJJLPJ · 17/11/2010 11:42

UPDATE: I phoned Boots customer services who said alcohol could be returned and I was given a reference number in case of any difficulties.
Went to the shop and the manager refused until I told them I had spoken to head office and had a reference number.

Am very pleased!!

OP posts:
bigchris · 17/11/2010 11:44

Well done Grin

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