Feedback on Lovetoswim?

[sk78]

Hello,

I am curious if someone has any feedback on www.lovetoswim.co.uk in East London for swimming classes?

Thanks
SK

Well, the service is good but is run by very rude and inconsiderate people. They don’t treat you like a paying customer. Their attitude is high handed and arrogant.

I had trouble when I registered for the sessions. The lady who organises the programme changed my session time without even bothering to ask. She simply changed it and let me know. When I could not make it to the session and requested for a make up session. I was denied and pointed towards the “policy”.

Finally when I said I never consented or agreed to the time change, she finally offered me a refund. She was so rude that she took it to the extent of saying that she would not like to have me back as we customer and we should look for other places. Such arrogance! I am glad we did not use their services.