(Better democracy and representation is only going to be found through more 'ordinary' people taking the plunge either as independents or through joining political parties.
The trouble is few people want to take on that responsibility for what ever reason. There is also a growing gap between how people communicate, particularly between generations. Younger people express their politics through social media and have more expectations of instance responses and acknowledgement. Politics is rather slower moving and still a complete dinosaur and in fairness MPs don't have the time and ability to sit on FB or twitter all day long taking note. What with being human beings, and if you want proper representation, you want them to still have a life outside politics.
Instead politicans are still in the age of formal letters or maybe email if you are lucky. Which younger people just don't do or get why its important.
The argument that people don't know who their MEP is, is a bit of a red herring, as often the same people complaining about this, also don't know who their local councillors are either. It comes down to not wanting to engage as much as politicans not engaging.
I do understand why people don't want to get involved. There are a hundred and one reasons (of which I am also guilty) - some practical, some personal. But this is what needs to change to get better democracy.
No political system is ideal. All systems have their flaws. Our best hope for representation comes from us rather than changing that system though. Politcal reform isn't a magic solution it appears.
It all comes down to taking responsibility.
Slightly off topic, but I do think its relevant to the wider debate too.