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Elderly parents

In battle with Social Workers over parents!!

280 replies

Mrstiggywiddle · 24/01/2026 11:23

I think I may have no recourse here but wanted to know if anyone else whose parents live in Northern Ireland have experienced similar.

Mum has Parkinson's, Dad has Type 2 Diabetes, both recently diagnosed with Dementia in November & December 2025, mum definitely in early stages, dad slipping faster. Both in a nursing home since January 2024 and both want to move back home with a live-in carer, I want the same for them.

They both washed up in a nursing home not of their own choice last January. I live in London and had been diagnosed with breast cancer 4 months earlier. At the same time Mum had had a fall and been hospitalised for those 4 months where she started to become disorientated. Dad visited her 3 times a day battling with traffic, hospital car parks and in between managing his own diet and medication. By the end of the 4 months he was frayed, then a hypoglycaemic attack landed him in hospital for a fortnight. End of December mum was discharged to a nursing home, Dad joined her a few days later. The plan was for them to get back on their feet, eat, rest and plan a return home. Then the interim social worker got involved. She was against a return home, mum was too unstable and would fall. She relented, they went home in February, lasted 24 hours, Dad had another hypoglycaemic attack, spent all night awake in A&E, mum was driven back to the nursing home for the night. Next day Dad was at home alone having not slept, woke 3pm and had another hypoglycaemic attack and was taken back to A&E where he spent another sleepless night. A&E did nothing except monitor blood sugars. The social worker held a "Best Interests" meeting 27 February, I was in the middle of chemotherapy so joined by speaker phone. The social worker opened by saying "well it's safe to say the return home was a failure" and ploughed forward getting District Nurse, SW Manager and Home Manager to say the same, and they all agreed that Mum & Dad should stay in the nursing home permanently. They pretended to ask my opinion (I held back as was shocked and no time to think through an answer), Mum and Dad were horrified at being spoken about in such terms and said as much, and the decision was taken out of our hands.

By May, I had finished chemotherapy, had had double mastectomy followed by lymph node clearance, and a new permanent Social Worker had been assigned. After waiting for her to make contact I eventually made contact some time during the summer. I had a good impression of her over the phone, I told her Mum & Dad wanted to move back home with a live-in carer, she said "maybe we do need another Best Interests meeting", so I waited.

In August I had 3 weeks of radiotherapy. At same time my parents were assessed as "lacking capacity" and my Dad was no longer allowed his jaunts to the local garage to buy his paper, but they didn't tell him this. I did but neither believed me. A few weeks later he walked to the garage, he was found and brought back, staff reported he had "absconded" to the Social Worker. They then called an urgent "Best Interests" meeting (no. 2) for 22 October, but didn't tell me it was about moving them to a locked nursing home, instead I believed this was to finally discuss moving back home. The meeting was an ambush, mum and dad were not invited as I discovered at the start of the meeting, reason given was they lacked capacity to understand what was being said. Statements from my parents were read out in which mum was quoted "I know a return home is not realistic and I must not allow my daughter to steer my goals". Dad went along with mum and was quoted "I'll stay here". A few days later I asked mum about this, her jaw dropped, she said "she must have asked a very carefully worded question to get that out of me", and both were clear that this is not what they wanted. At the meeting I was asked with no warning to provide a water tight live-in care solution, put on the spot I couldn't, they decided live-in care was therefore not possible. The meeting concluded with all in agreement except me that a move to an EMI unit/dementia unit was the plan. A matter of weeks later both were diagnosed with early stage dementia.

9 December a further Best Interests meeting (no. 3) was held to get a unanimous decision to move them to an EMI/dementia unit. I had hired a solicitor who attended, 4 social workers, 2 physios, OT, a cast of a thousand, but not my parents. Social worker suggested moving temporarily to an EMI/dementia unit so they were locked up while discussions took place about a return home, also to install a downstairs bathroom. I stated downstairs bathroom was possible, but I was very concerned that another move to a place that was still not home would disorientate and distress them further, but was convinced by the social worker that she wholeheartedly agreed and that it would only be temporary. Christmas Eve mum and dad were moved. They have both declined since. No TV in their room, no access to newspapers, no help to find the channel they want to listen to news, no help to set up their CD player, no help to re-orientate my parents when disorientated, no access to the outside garden (which is secured), no help with hearing aids or glasses which are vital to maintain mental acuity. They are being allowed to slip.

23 January (yesterday) another meeting, originally I was told to invite the Live-In care providers. Found out 2 days before the meeting they were no longer invited and it was to discuss finance and care plans. Quick smart we forwarded care plans and costings. Opening questions were have you installed a downstairs bathroom, how much money do your parents have and what can they afford, and social workers insisted they would only allow them home with 2 live-in carers doubling the cost, also they should have enough for a year minimum, if only enough for 6 months the social worker said she would block a return home. The social workers hadn't even bothered to read the quotes sent to them. No quotes yet for downstairs bathroom as I was under impression it was not a condition for returning home, no access to parents bank accounts yet (slow solicitors), and I do not believe 2 carers are necessary, some of the other specialists back me in this, especially the one who sees my mum for weekly physio sessions.

The crux of the matter is that unlike mainland UK, Northern Ireland gives no authority to next of kin because the NI parliament did not sit since 2016 and their care provisions have not kept pace with mainland UK. In lieu of next of kin authority, care providers have instead Deprivation of Liberty Safeguards (DoLS), and they wield this. Social workers seem to have ultimate legal authority and threaten legal action if they do not get agreement from family. Additionally, these social workers have dragged their feet since taking over in May 2025. We are now facing more meetings to discuss returning home, meetings about meetings, etc. The lead social worker obviously doesn't know her facts but will talk around the houses to disguise the fact. She shouts down anyone who disagrees with her. All the social workers are defensive and are so unhelpful in discussions with me. I can see a time coming when my parents will not even remember they have a home to go to, let alone know they want to live in it.

My solicitor admits I just have to jump through the hoops they make for me, meantime he is getting written confirmation of my status as "Nominated Person". He is disgusted at the treatment given to both my parents and to me. The physio who said downstairs bathroom useful but not a condition and that parents need only one carer "and at that, minimally" suggested official complaints to 1) Director of Trust, 2) Commissioner for Older People, 3) RQIA, 4) MP. Said to say Trust is responsible for their decline, that instead of reducing their liability they have increased it by neglecting parents' cognitive well-being, and that the longer they remain in a locked dementia unit the more adverse the effect on their health. My solicitors advises against complaints procedure for now.

Has anyone experienced anything similar, can anyone suggest any possible way out of the deadlock? The social workers would like to lock them up and throw away the key. My parents are retired teachers, they have given to others all their working lives, paid their taxes, they are grandparents and have life to live. I cannot believe that this can happen in a 1st world country, I'm contemplating adding to my Will that social services never by default get their hands on me. This is a great advert for assisted dying.

Thank you for reading this.

OP posts:
Ophy83 · 24/01/2026 15:42
  1. Do you agree with the assessment that they lack capacity? If not you need to get an independent capacity assessment to challenge this.
  1. If they have capacity it is their choice where to live, even if their choice is unwise. If they do not have capacity and you disagree with the local authority as to where they should live:
  1. You need a best interests decision to be made by the court. Your solicitor should be advising you of this.
ETA: I numbered that 1-3 but as soon as I post thenumbering changes!
Daisychain700 · 24/01/2026 15:46

Mrstiggywiddle · 24/01/2026 13:56

yes it's a hard job, I did it for one night and one day. Yes, private bedroom. Work breaks covered by agency. If mum falls, either she's driven to A&E with dad in the car (they follow each other everywhere anyway), or ambulance takes her (I know which will be quicker).

Also if you’re opening discussions for the plan for mum if she falls at home, this answer doesn’t cover it. Are you really expecting the carer to pick her up and put her in the car and get dad in the car too to go to A&E? I don’t know of an agency that will advise their workers to do that, as it could risk injury to both mum and carer.
Ambulance service are not resourced to cover frequent falls at home. She is likely to have a long lie where she fell before they could attend to pick her up and assess for injuries, and they won’t want to be doing this as a regular thing.

AheadOfTheCrib · 24/01/2026 15:50

ReadingSoManyThreads · 24/01/2026 15:19

Well this is utterly terrifying. My aging parents are in NI, I'm in England like you. My parents are adamant that they will only leave their house in a box.

You must be beside yourself, and the stress will be heavily impacting you, I'm so sorry that you're having serious health battles yourself.

I didn't even know about this, and it's highly concerning. I do believe that your parents will continue to decline whilst being imprisoned as they are now. I feel so sorry for both them and yourself.

I hope the press takes this up. Try UTV too. Have you asked your solicitor why they advise against complaints for now? I'm guessing it's because the already vicious SS will turn even more vicious?

Sending love, this is just utterly terrible.

Vicious because they are advocating for the best interests and safety of older people? Behave

I'd imagine the solicitor is advising against complaints at this stage as it will not be upheld - social services have followed the law.
If SS continue to refuse a trial at home once OP can provide a reasonable, funded care plan for live in care, with risks identified and ways to mitigate these, then there may be cause for a complaint.

geminicancerean · 24/01/2026 15:55

Even towards the end of my grandma’s 8 year stint of dementia she could put forward a very convincing case about her competence both physically and mentally. Then five minutes later she would post her dinner into her chest of drawers and attempt to abscond ‘to go to the shops’.

Your parents might be happier at home but they will not be healthier there, there will be an ever increasing succession of falls, medical emergencies and elopements. You will be called frequently about these and have to deal with them either stressfully from afar or stressfully by travelling to NI every other week.

A 1:2 carer package at home isn’t appropriate for two vulnerable elderly people with dementia. You’d need to employ around four people to cover their care 24/7.

Mattieispregnant · 24/01/2026 15:56

Cherubneddy · 24/01/2026 11:47

Jesus, what don’t people understand about OPs clearly written explanation! She can’t just take them home because Best Interest decisions have been made by the social workers and others that have legal authority.
OP I am SO SORRY what you are going through. I work as a practice lead in social work for older people in the UK. Admittedly I have only heard your side, but from what you present, the social workers are being incredibly risk adverse. One of the driving forces for me in my role is to endure social workers are not risk adverse like this. Too often social workers don’t consider the BENEFITS to a person’s wellbeing of being able to take risks, just like all of us do everyday.
I don’t know the law in NI, but clearly the Mental Capacity Act 2005 applies, and your solicitor can support you in making an application to the Court of Protection for a Welfare Order to be made: essentially the court decides where your mum and dad live. Courts tend to come down hard on risk adverse decision making. I also don’t know whether The Care Act applies in NI, but if it does, the Wellbeing Principle under that should be considered.
I’m presuming you don’t have Lasting Power of Attorney?

In Northern Ireland it’s the mental capacity act 2016. The care act is not part of our legislation.
live in carers are generally not available in NI. Our care packages are very different to England as they are free. Usually the maximum available will be 4 calls daily. Very very occasionally there may be 1-2 overnight sits per week, but generally not.

from the OP I would imagine nursing care is needed. How would 1 carer manage both parents if both are presenting with needs and the environment has an open door?

DOI I have worked in dementia services in NI for many years. I’ve seen very very few scenarios were people have successfully managed to privately fund full time care at home for 1 person, let alone 2. Poor weather/ sickness etc usually results in a crisis,

EmotionalBlackmail · 24/01/2026 15:59

I’m afraid I don’t think you’re being realistic about a live-in carer and what they can manage. It isn’t the equivalent of having a close family member living-in.
The live-in carer needs guaranteed sleep at night for a certain number of hours. If they’re woken too many times a “waking night”’carer is required, whereas a family carer is just expected to get on with it. There is still a rotation of other carers because the live-in carer is entitled to a break every day (IME three hours when they can go out, not be available etc) and 24 hours off per week. All of that covered by other carers. There are different models but the one I’ve seen is a live-in comes for three months, then is replaced, so there is someone new to get used to and train up. Plus the type of person able to live-in (eg without family commitments of their own, maybe nowhere of their own to live) may not be compatible with the situation- I’ve seen language difficulties, cultural differences around meal preparation and food. I’ve seen one situation where one three month stint worked amazingly, but the next one was disastrous.

babyproblems · 24/01/2026 16:02

This is shocking.
Can you contact your MP or similar? The whole thing is utterly shocking and appalling. There must be a higher organisation above the SW surely

PleaseStopEatingMyStuff · 24/01/2026 16:02

Reading this has been so sad. Its a situation many of us will likely face, thank goodness your parents have you advocating for them. It does look as if that the decline in stimulation is making the dementia progress. Anyone who's spent time in hospital can appreciate how quickly you can become almost institutionalised. No access to outside must be terrible, as they were clearly fairly active, upto a point, in the previous home.
If social services won't let them home can you bring more of their home to them? Perhaps you could plan a weekend visit. Bring their TV from home, familiar pictures, rugs, bedding. Tune in the radio and sort out the cd player. Arrange for a paper delivery for your dad. Pick up a large memo board and write on it where they are and a brief description of why. I know you're still hopeful they will be allowed home, but in the meantime a happier home environment where they are, might just slow this decline and bring more of themselves back. I hope you can get them home I really do.

ReadingSoManyThreads · 24/01/2026 16:06

AheadOfTheCrib · 24/01/2026 15:50

Vicious because they are advocating for the best interests and safety of older people? Behave

I'd imagine the solicitor is advising against complaints at this stage as it will not be upheld - social services have followed the law.
If SS continue to refuse a trial at home once OP can provide a reasonable, funded care plan for live in care, with risks identified and ways to mitigate these, then there may be cause for a complaint.

They very clearly are NOT advocating for the best interests and safety of OP's parents. They have suffered a noticeable decline, they are left in an empty room without anything to help their cognitive function. They have now very conveniently been diagnosed with dementia, and I say conveniently as now it's much easier for SS to deem them lacking capacity, and try to force the sale of their home to get their cash.

Anyone who can't see through this is naïve, of course there are people who really do need to be in a care home, there are those where this will negatively impact them, and this is clearly one of those cases.

SS care clearly manipulating this whole situation, which is a common tactic of theirs. Wake up.

TheignT · 24/01/2026 16:08

Mrstiggywiddle · 24/01/2026 14:47

don't think being naive, well aware of what could lie ahead and what is likely to lie ahead for each of them. No, of course they're not locked into their room, it's not the weather for organised trips to the secured garden. No DF has never got lost, knows exactly where he is - so far, agree that will likely change, but we aren't there yet and may not be for some weeks or some years, who knows. Yes, they have their timelines screwed up, disorientated to time and place, definitely. Not to place when they're in their own house. Def not reliable witnesses. Yes, they've been shown how to use phones, CD player, yes they've forgotten, yes their glasses are no longer the correct prescription, mum won't wear her hearing aids as they're a faff, but they need repeat demonstrations, until they have it mastered. I'm not sure how you're able to say they're way past that point now, Dad's psych of old age said she would prescribe the drugs if the correct diagnosis was made. Yes, I care, and would like to think mine care about me when it's my turn.

Be careful with the drugs. I have LPA for an elderly relative, they put her on one of the drugs that are supposed to slow dementia down and she had a horrible reaction to it. Running down a busy road shouting rubbish. Got it stopped and without my permission then mistakenly put her on it again. Well they said it was a mistake but how can a doctor do that? It's a miracle she didn't cause a serious accident.

cocoromo · 24/01/2026 16:08

Sorry for your health troubles OP, you have been through the wringer. As far as this situation goes and from what you have written I’m inclined to agree that care home is best given their level of need and as their health will continue to deteriorate.
the rerun him was a failure if you take the emotion out of it, and given they need help with the basics and will continue to need more care this seems a sensible decision, although this is with the limited information I have.

RosesAndHellebores · 24/01/2026 16:09

I think, in your shoes, I might agree to a dementia specialist nursing home but on the basis of optimal and high quality care being provided. That's where I would focus my effort and argument.

I am sorry ypu have hurdles on too many fronts.

Soontobe60 · 24/01/2026 16:09

Mrstiggywiddle · 24/01/2026 13:35

Interesting (and sorry to hear about) your dad's loss of depth perception. It's all ahead of us, that is def worth bearing in mind, thank you. Downstairs bathroom would def be a good idea, it's unreasonable SWs are not even willing to discuss return home until it's done. I'm sure there's plenty they could think to ask in the meantime. There are potentially drugs to slow the decline depending on which dementia is diagnosed - waiting for a scan. We want to put in place a live-in carer, not oodles visiting and going.

I think it’s very reasonable to expect the bathroom to be done before considering a return home! I also think 1 live in carer is unreasonable with both their complex needs. I’d be surprised if teachers had enough funds to pay for one for 6 months, never mind a year. You’re talking ££££s a month!

Cheese55 · 24/01/2026 16:11

Mrstiggywiddle · 24/01/2026 14:28

cost of live-in care is exactly same as a nursing home, in some cases a fair bit cheaper.

Not in my local authority . It is £1,000 per week more expensive but I'm in the South.

Fgfgfg · 24/01/2026 16:16

The Human Rights Act 1998 applies to NI so your parents could argue that the social worker is breaching their Article 8 rights to a private and family life.

Apologies if I've missed it but I couldn't see anything about the DOLS being appealed through the tribunal
https://www.justice-ni.gov.uk/articles/review-tribunal#toc-0

Review Tribunal

Here you will find information on the Review Tribunal.

https://www.justice-ni.gov.uk/articles/review-tribunal#toc-0

Jellycatspyjamas · 24/01/2026 16:25

ReadingSoManyThreads · 24/01/2026 16:06

They very clearly are NOT advocating for the best interests and safety of OP's parents. They have suffered a noticeable decline, they are left in an empty room without anything to help their cognitive function. They have now very conveniently been diagnosed with dementia, and I say conveniently as now it's much easier for SS to deem them lacking capacity, and try to force the sale of their home to get their cash.

Anyone who can't see through this is naïve, of course there are people who really do need to be in a care home, there are those where this will negatively impact them, and this is clearly one of those cases.

SS care clearly manipulating this whole situation, which is a common tactic of theirs. Wake up.

You do know that social workers don’t undertake capacity assessments?

Gingerbreadlattetoppingsontheside · 24/01/2026 16:28

Im huge huge fan of care at home and have a family member with care at home 24 hours a day, albeit for very different reasons.

But you're simply not being realistic what having a carer at home looks like. There is no way for one carer to be enough.

Scenario 1: Dad wants to go to the shops, carer goes with him, no care at home for your Mum.

Scenario 2: your father has a hypoglycemia attacks and needs sole attention until an ambulance arrives. You mum is technically left without care.

Neither of these would rightly pass a risk assessment where both parents are assessed as needed 24 hour care

Also consistent care at home is challenging. Regular carers go ill or go on holiday or change and the handover to carers, that might only see your parents once and never again is minimal. It works best with close supervision and backup which it sounds like your parents just dont have.

That's without even tackling the downstairs bathroom situation.

Id put all your energy into getting them into a good quality long term accommodation.

WMW · 24/01/2026 16:32

Mrstiggywiddle · 24/01/2026 14:47

don't think being naive, well aware of what could lie ahead and what is likely to lie ahead for each of them. No, of course they're not locked into their room, it's not the weather for organised trips to the secured garden. No DF has never got lost, knows exactly where he is - so far, agree that will likely change, but we aren't there yet and may not be for some weeks or some years, who knows. Yes, they have their timelines screwed up, disorientated to time and place, definitely. Not to place when they're in their own house. Def not reliable witnesses. Yes, they've been shown how to use phones, CD player, yes they've forgotten, yes their glasses are no longer the correct prescription, mum won't wear her hearing aids as they're a faff, but they need repeat demonstrations, until they have it mastered. I'm not sure how you're able to say they're way past that point now, Dad's psych of old age said she would prescribe the drugs if the correct diagnosis was made. Yes, I care, and would like to think mine care about me when it's my turn.

No, of course they're not locked into their room, it's not the weather for organised trips to the secured garden.

So they're not allowed into the secured garden because - it's winter.

Yes, they've been shown how to use phones, CD player, yes they've forgotten,

So they are not sitting in an "empty room" as another PP has it. They just cannot work these things any more. Your DF may like going to buy the paper, but can he actually read it? My relation couldn't, after years of being a news and politics junkie. Although he said he was enjoying reading it, but when I visited him, weeks of plastic-wrapped unopened magazine deliveries were piled up. Next to the TV in his room, which he couldn't work any more.

mum won't wear her hearing aids as they're a faff, but they need repeat demonstrations, until they have it mastered.

OP, those days are gone.

Dad's psych of old age said she would prescribe the drugs if the correct diagnosis was made

I think she is being kind to you with that "if".

Foundress · 24/01/2026 16:33

EmotionalBlackmail · 24/01/2026 15:59

I’m afraid I don’t think you’re being realistic about a live-in carer and what they can manage. It isn’t the equivalent of having a close family member living-in.
The live-in carer needs guaranteed sleep at night for a certain number of hours. If they’re woken too many times a “waking night”’carer is required, whereas a family carer is just expected to get on with it. There is still a rotation of other carers because the live-in carer is entitled to a break every day (IME three hours when they can go out, not be available etc) and 24 hours off per week. All of that covered by other carers. There are different models but the one I’ve seen is a live-in comes for three months, then is replaced, so there is someone new to get used to and train up. Plus the type of person able to live-in (eg without family commitments of their own, maybe nowhere of their own to live) may not be compatible with the situation- I’ve seen language difficulties, cultural differences around meal preparation and food. I’ve seen one situation where one three month stint worked amazingly, but the next one was disastrous.

I am afraid I agree with @EmotionalBlackmail. Myself and my siblings cared for one elderly relative at home during the day between us. We split the nights between us as well. Between us we were still exhausted by it. We managed to get ‘waking night’ carers for our relative. It cost over £25,000 for six months care (just nights).That was several years ago in NE England. There were incidents where our relative said some of the carers had been unkind to them, roughly putting them on the toilet and verbally abusive. Eventually our relative had to go into a care home as the care from us and the night carers still wasn’t enough. It was a nice home though and our relative was happy there till they passed away. I am sorry you are going through this @Mrstiggywiddle.

Sooose · 24/01/2026 16:36

So sorry to hear about this situation. It must have been incredibly hard for you going through cancer surgery/chemo/radiotherapy at the same time as watching your parents' situation from a distance. From what you say, there is still plenty of their personalities left despite the dementia diagnoses. You know them best and yet you are not being listened to. Wherever they end up living, they need strong advocates for all the day to day stuff as well as to keep them engaged in the world as much as possible. Are there any other relatives nearby who can visit them frequently? If not can you move them to London?? I appreciate this might not be possible.

Just wishing you and them the best of luck.

AnnaQuayInTheUk · 24/01/2026 16:36

@Jellycatspyjamas social workers might not do capacity assessments in NI but we certainly do in England.

WMW · 24/01/2026 16:37

AnnaQuayInTheUk · 24/01/2026 16:36

@Jellycatspyjamas social workers might not do capacity assessments in NI but we certainly do in England.

But you don't do it on your own, do you?

JustCabbaggeLooking · 24/01/2026 16:39

Jellycatspyjamas · 24/01/2026 16:25

You do know that social workers don’t undertake capacity assessments?

They do.

Busybeemumm · 24/01/2026 16:39

ilovepixie · 24/01/2026 11:46

I’ve no advise but you’re lucky you’re parents got help. My mum is had a stoke and a blood clot on the brain over 2 years ago. She is very confused and can’t manage stairs
therefore She hasn’t had a shower or bath in over 2 years. We get no help. No social worker or anything, we have to look after her ourselves. She can’t be left alone and has to sleep in the living room with someone else sleeping there too. So if anyone has any advice for organisations to help would be great. Thank you.

Contact Age UK who will advise. She may be entitled to Age UK. Your mum may be eligible for Attendance Allowance and you can arrange for help directly through an agency or anyone you know willing to do care work.