Meet the Other Phone. Flexible and made to last.

Meet the Other Phone.
Flexible and made to last.

Buy now

Please or to access all these features

Elderly parents

In battle with Social Workers over parents!!

280 replies

Mrstiggywiddle · 24/01/2026 11:23

I think I may have no recourse here but wanted to know if anyone else whose parents live in Northern Ireland have experienced similar.

Mum has Parkinson's, Dad has Type 2 Diabetes, both recently diagnosed with Dementia in November & December 2025, mum definitely in early stages, dad slipping faster. Both in a nursing home since January 2024 and both want to move back home with a live-in carer, I want the same for them.

They both washed up in a nursing home not of their own choice last January. I live in London and had been diagnosed with breast cancer 4 months earlier. At the same time Mum had had a fall and been hospitalised for those 4 months where she started to become disorientated. Dad visited her 3 times a day battling with traffic, hospital car parks and in between managing his own diet and medication. By the end of the 4 months he was frayed, then a hypoglycaemic attack landed him in hospital for a fortnight. End of December mum was discharged to a nursing home, Dad joined her a few days later. The plan was for them to get back on their feet, eat, rest and plan a return home. Then the interim social worker got involved. She was against a return home, mum was too unstable and would fall. She relented, they went home in February, lasted 24 hours, Dad had another hypoglycaemic attack, spent all night awake in A&E, mum was driven back to the nursing home for the night. Next day Dad was at home alone having not slept, woke 3pm and had another hypoglycaemic attack and was taken back to A&E where he spent another sleepless night. A&E did nothing except monitor blood sugars. The social worker held a "Best Interests" meeting 27 February, I was in the middle of chemotherapy so joined by speaker phone. The social worker opened by saying "well it's safe to say the return home was a failure" and ploughed forward getting District Nurse, SW Manager and Home Manager to say the same, and they all agreed that Mum & Dad should stay in the nursing home permanently. They pretended to ask my opinion (I held back as was shocked and no time to think through an answer), Mum and Dad were horrified at being spoken about in such terms and said as much, and the decision was taken out of our hands.

By May, I had finished chemotherapy, had had double mastectomy followed by lymph node clearance, and a new permanent Social Worker had been assigned. After waiting for her to make contact I eventually made contact some time during the summer. I had a good impression of her over the phone, I told her Mum & Dad wanted to move back home with a live-in carer, she said "maybe we do need another Best Interests meeting", so I waited.

In August I had 3 weeks of radiotherapy. At same time my parents were assessed as "lacking capacity" and my Dad was no longer allowed his jaunts to the local garage to buy his paper, but they didn't tell him this. I did but neither believed me. A few weeks later he walked to the garage, he was found and brought back, staff reported he had "absconded" to the Social Worker. They then called an urgent "Best Interests" meeting (no. 2) for 22 October, but didn't tell me it was about moving them to a locked nursing home, instead I believed this was to finally discuss moving back home. The meeting was an ambush, mum and dad were not invited as I discovered at the start of the meeting, reason given was they lacked capacity to understand what was being said. Statements from my parents were read out in which mum was quoted "I know a return home is not realistic and I must not allow my daughter to steer my goals". Dad went along with mum and was quoted "I'll stay here". A few days later I asked mum about this, her jaw dropped, she said "she must have asked a very carefully worded question to get that out of me", and both were clear that this is not what they wanted. At the meeting I was asked with no warning to provide a water tight live-in care solution, put on the spot I couldn't, they decided live-in care was therefore not possible. The meeting concluded with all in agreement except me that a move to an EMI unit/dementia unit was the plan. A matter of weeks later both were diagnosed with early stage dementia.

9 December a further Best Interests meeting (no. 3) was held to get a unanimous decision to move them to an EMI/dementia unit. I had hired a solicitor who attended, 4 social workers, 2 physios, OT, a cast of a thousand, but not my parents. Social worker suggested moving temporarily to an EMI/dementia unit so they were locked up while discussions took place about a return home, also to install a downstairs bathroom. I stated downstairs bathroom was possible, but I was very concerned that another move to a place that was still not home would disorientate and distress them further, but was convinced by the social worker that she wholeheartedly agreed and that it would only be temporary. Christmas Eve mum and dad were moved. They have both declined since. No TV in their room, no access to newspapers, no help to find the channel they want to listen to news, no help to set up their CD player, no help to re-orientate my parents when disorientated, no access to the outside garden (which is secured), no help with hearing aids or glasses which are vital to maintain mental acuity. They are being allowed to slip.

23 January (yesterday) another meeting, originally I was told to invite the Live-In care providers. Found out 2 days before the meeting they were no longer invited and it was to discuss finance and care plans. Quick smart we forwarded care plans and costings. Opening questions were have you installed a downstairs bathroom, how much money do your parents have and what can they afford, and social workers insisted they would only allow them home with 2 live-in carers doubling the cost, also they should have enough for a year minimum, if only enough for 6 months the social worker said she would block a return home. The social workers hadn't even bothered to read the quotes sent to them. No quotes yet for downstairs bathroom as I was under impression it was not a condition for returning home, no access to parents bank accounts yet (slow solicitors), and I do not believe 2 carers are necessary, some of the other specialists back me in this, especially the one who sees my mum for weekly physio sessions.

The crux of the matter is that unlike mainland UK, Northern Ireland gives no authority to next of kin because the NI parliament did not sit since 2016 and their care provisions have not kept pace with mainland UK. In lieu of next of kin authority, care providers have instead Deprivation of Liberty Safeguards (DoLS), and they wield this. Social workers seem to have ultimate legal authority and threaten legal action if they do not get agreement from family. Additionally, these social workers have dragged their feet since taking over in May 2025. We are now facing more meetings to discuss returning home, meetings about meetings, etc. The lead social worker obviously doesn't know her facts but will talk around the houses to disguise the fact. She shouts down anyone who disagrees with her. All the social workers are defensive and are so unhelpful in discussions with me. I can see a time coming when my parents will not even remember they have a home to go to, let alone know they want to live in it.

My solicitor admits I just have to jump through the hoops they make for me, meantime he is getting written confirmation of my status as "Nominated Person". He is disgusted at the treatment given to both my parents and to me. The physio who said downstairs bathroom useful but not a condition and that parents need only one carer "and at that, minimally" suggested official complaints to 1) Director of Trust, 2) Commissioner for Older People, 3) RQIA, 4) MP. Said to say Trust is responsible for their decline, that instead of reducing their liability they have increased it by neglecting parents' cognitive well-being, and that the longer they remain in a locked dementia unit the more adverse the effect on their health. My solicitors advises against complaints procedure for now.

Has anyone experienced anything similar, can anyone suggest any possible way out of the deadlock? The social workers would like to lock them up and throw away the key. My parents are retired teachers, they have given to others all their working lives, paid their taxes, they are grandparents and have life to live. I cannot believe that this can happen in a 1st world country, I'm contemplating adding to my Will that social services never by default get their hands on me. This is a great advert for assisted dying.

Thank you for reading this.

OP posts:
Mrstiggywiddle · 26/01/2026 12:31

WMW · 26/01/2026 12:28

This is what makes me think that taking your Mum out would need to involve a fold-up wheelchair:

Mum less confident, rightly so, she doesn't go with him. Once she did, she fell over her rolator, a passer by helped her up, she carried on to the spar, bought their paper and walked back. Quite an achievement. But not one she wants to repeat.

It sounds like even a Zimmer frame wouldn't be steady/sturdy enough for her.

Can you pay for carers to take your parents to church each week in an accessible car? With the correct permission/conditions under their DoLS.

Yes. That fall was a long walk and one she recognises she would not do. Wheel chair for things like going round supermarket. But she’s ok for now toddling from house to car, around house, around church and to car park.

OP posts:
2026willbebetter · 26/01/2026 12:57

Mrstiggywiddle · 25/01/2026 11:38

Sorry i have failed to say that this 1 carer 24/7 or 22/7 more accurately is only 1 of a number, at least 4, who would be on rotation with another popping in to cover breaks. There are other ways to cover breaks but for us we couldn’t use those ways reliably every day so counting on needing the 2-hour daily cover. Should have put that in original post because lots of responses point out what you’ve pointed out. Post was already long enough!

I think you’ve been asked this a few times but I can’t find the answer. Has a care company been to assess your parents in person to decide if they need 1 or 2 living in carers to meet their needs?

Mrstiggywiddle · 26/01/2026 12:59

2026willbebetter · 26/01/2026 12:57

I think you’ve been asked this a few times but I can’t find the answer. Has a care company been to assess your parents in person to decide if they need 1 or 2 living in carers to meet their needs?

Yes, and you’re right, you’re the first to ask! Waiting to hear conclusion. They visited in December to get a rough idea, last week was official assessments and a visit to house.

OP posts:
2026willbebetter · 26/01/2026 13:17

Mrstiggywiddle · 26/01/2026 12:59

Yes, and you’re right, you’re the first to ask! Waiting to hear conclusion. They visited in December to get a rough idea, last week was official assessments and a visit to house.

I think I asked this on the first page.

Holesintheground · 26/01/2026 13:20

2026willbebetter · 26/01/2026 13:17

I think I asked this on the first page.

I also asked how many carers you had lined up who were ready in principle to take this on. You'll think I'm being harsh, but from this reply I'm taking the answer to be 'right now, none for sure'

Guessing one of the things this care company will respond on is whether they see a downstairs bathroom as essential for the arrangement to work.

diddl · 26/01/2026 15:16

Can’t massively understand the bathroom obsession either. A commode and someone to empty it/ assist with a strip wash has always been considered sufficient in cases I have come across.

It is considered sufficient, but is it what you would want for yourself or your parents?

ThePure · 26/01/2026 15:22

Nope. Didn’t say I would but my point was that lack of a downstairs bathroom is a surprising reason for social care to refuse to let a person home.

They routinely approve packages that rely on a commode and a carer emptying it and doing a strip wash. They even approve packages where the person is bed bound and has to use a combo of a bedpan and pads in between care calls.

I would indeed not wish that on my relatives but social care very frequently do. That’s what’s odd about this thread that they want to provide more care/ higher care setting than the family wants whereas usually it’s less.

Mrstiggywiddle · 26/01/2026 15:28

ThePure · 26/01/2026 15:22

Nope. Didn’t say I would but my point was that lack of a downstairs bathroom is a surprising reason for social care to refuse to let a person home.

They routinely approve packages that rely on a commode and a carer emptying it and doing a strip wash. They even approve packages where the person is bed bound and has to use a combo of a bedpan and pads in between care calls.

I would indeed not wish that on my relatives but social care very frequently do. That’s what’s odd about this thread that they want to provide more care/ higher care setting than the family wants whereas usually it’s less.

Honestly I’d rather they have downstairs bathroom but given logistics it’s difficult to get quotes, that plus the time to do the job plus SWs habits of having meetings ad nauseam plus potential review tribunal application, etc, could push this so far down the road that neither parent will remember they have a home and a move back home becomes moot. I’m being squeezed and not in a helpful way, my question is how to navigate this most efficiently to benefit parents. Because SW have given no indication they are monitoring this process for efficiency.

OP posts:
WMW · 26/01/2026 15:52

Perhaps the report from the care service company will give you some clarity and a route forward.

2026willbebetter · 26/01/2026 16:05

If you want to press ahead with this plan then the onus is on you to collate the information needed. If you can’t do this then who is going to deal with unexpected things like the boiler breaking, a leak or the fridge breaking.

ooscal · 26/01/2026 16:35

Speaking from experience, people with such specialised needs usually become totally isolated when at home. That was our experience. Few if any called to see them because mum's behaviour was chaotic. The carers were in earshot most of the time for obvious reasons of care and safety of their charge, so it was difficult for visitors to have "normal" conversations. A bit awkward.

In the end, after quite a short while of using carers, mum turned into herself and the only people she saw during the day were the carers. We of course visited when we could (and we had terminally ill Dad in the house also - nightmare all round TBH, for him at least). So a nursing home it was in the end, and it's something we will forever be grateful for. Mum lived another 19 years there, so they did something right!

So bear that in mind. You might not be keen on a care home, but there will be a hell of a lot more interraction and communal meals and this and that going on to help keep up their socialisation. No it is not and never will be absolutely perfect, but neither is the home carer situation either.

The biggest relief for us was that mum was safe, got her meds on time and in the right dose, was clean, well fed, was included in activities (when she wanted to) and in her case could attend church services nearby if she wanted to. The home had special days out to the local shopping centre, to the zoo, evening entertainment with music and song and art/drawing sessions along with chair exercises. Look, it sounds great, and while it wouldn't appeal to me obviously!, the residents took to it with gusto. Something for them to do....when they wanted to.

So don't dismiss communal care homes. They are there for a reason, and you will not have to worry about the safety of your parents from afar either. All the best from a fellow T shirt wearer in this journey!

MrsWobble3 · 26/01/2026 17:44

One additional thought. Don’t put too much reliance on the care agency telling you carers ‘can’ do things such as driving to church. You need to speak to the actual carers themselves. We found the agency would agree to things that the carers would not find easy or possible and that would then not happen.

Emmz1510 · 26/01/2026 18:42

Although it sounds like social work practice hasn’t been optimal, I do have to agree with their overall assessment that they need full time care in a residential home, preferably one that is secure. While you might think on the face of it that they could cope at home with carers, they both have very complex health and care needs. Home was already tried and even before their diagnoses it didn’t work. What makes you think it will be better now? Their conditions will only get worse and a live in carer won’t be enough. They will need a team of carers and the added security of not being able to leave when they like. It sounds harsh but before too long they will forget they aren’t supposed to leave and why, and then it becomes even more risky. A live in carer won’t be able to physically prevent them leaving their home if they want to.

Just because this is the right decision for them doesn’t mean they should have to put up with substandard care. You should pour all the energy, motivation and love you obviously have for them into challenging the issues that you raise. Complain, be annoying, speak to management, document your worries. They should still be able to have a good quality of life.

diddl · 26/01/2026 18:48

Nope. Didn’t say I would but my point was that lack of a downstairs bathroom is a surprising reason for social care to refuse to let a person home.

Sorry, hadn't picked up that that was the reason.

I thought it was because they wanted a downstairs bathroom & it was thought best not for them to be at home whilst renovations were being done.

Apologies.

WMW · 26/01/2026 18:55

OP, your parents are safe where they are. They are together. I really doubt that they are being treated as badly as you think they are, just from your own words. But also from my experience. My aunt once told me that she hadn't had any breakfast, but I had watched her eating it while waiting in the hall because I didn't want to interrupt her meal 😀 My grandfather had a TV in his room but couldn't use it.

You yourself have said that they are being told things, like they are in a home, but don't believe or remember being told. They can't work the CD player. Your DM can't work her hearing aids, but you interpret this as she's not being supported even though she has probably been encouraged to wear them many times. Your mother is a fall risk and this is being managed. Your father has diabetes and this is being managed.

They take part in activities. They are fed, warm, you're not worrying about the running of their house on top of everything else. Or that they've accused one of their carers of stealing stuff, or pushing them over.

My advice would be to bring 'home' to their care home rooms. Bring pictures, nick nacks, books, CDs etc (not that the books or CDs are any good to them now, but it will probably make you feel better).

You're not dreading the middle-of-the-night phone call saying one of them has left the house and disappeared.

EmotionalBlackmail · 26/01/2026 19:06

In my experience it’s even harder finding live-in carers who can drive. Again, the person who is available and able to provide live-in care is often someone in their 20s from overseas wanting to fund some travel by spending some months as a live-in carer whilst they save money eg so hasn’t got a U.K. driving licence. It really did limit who could be employed to do the job.

MrsWobble3 · 26/01/2026 19:21

We didn’t have too much problem finding live in carers with a driving licence. But we did have to provide a car as they didn’t have one.

Mrstiggywiddle · 26/01/2026 19:45

Thanks again everyone who’s since contributed. They’re not being badly treated, staff are lovely, and the manager is an angel. It’s a dementia unit, not many other residents good at conversation, staff are conditioned to this and not ready to provide for lesser affected dementia residents. That’s why they were slow with newspapers, slow to remind them where they are, not sure if the help to find news channels is v forthcoming. The secured garden is ground floor, the unit is 1st floor with key pads on stairs and lifts. I’m sure they organise little outings downstairs in good weather, but I can’t see how there is freedom to go into the garden at will. The CD player is a lifeline, like medicine. The hearing aids too. We’ve brought their home to them, it’s not a great substitute. For advanced dementia this nursing home is fantastic. I was told by the staff when considering this home that it would not be right for my parents. This is their second nursing home, another move to another non-home home??? Yes they use the CD player and yes they read the newspaper. I don’t know how better I can explain the 24 hour discharge home “failure”. feel like I’m repeating myself so will stop. I am grateful that everyone is being very gentle, thank you.

OP posts:
WMW · 26/01/2026 20:35

They’re not being badly treated, staff are lovely, and the manager is an angel.

This is golden, OP. You have, in place, a fantastic care option for them.

MatronPomfrey · 26/01/2026 22:12

Would you consider them moving to a care home near you? That way you could visit and ensure they have what they need and take them out.

Mrstiggywiddle · 27/01/2026 08:19

MatronPomfrey · 26/01/2026 22:12

Would you consider them moving to a care home near you? That way you could visit and ensure they have what they need and take them out.

I do wonder. It’s excessive in terms of ripping them out of their current social family and church circle but I do wonder.

OP posts:
rookiemere · 27/01/2026 09:09

@Mrstiggywiddle someone wiser than me said something on the EP boards that really resonated with me. At this stage with your DPs it’s a question of choosing the least worst options as - particularly with dementia- there are no particularly good options.

In the mix obviously goes your DPs comfort and safety along with preserving their mental faculties for as long as possible , your own ability to support and also financially what can be afforded.

It’s up to you if you want to continue to fight to get them back to their own home and in that mix how often you expect to come over to NI.

Moving them over means you could see them more and get a less restrictive care home possibly, but it’s a big move for them and would likely cause some deterioration.

Often I have decided that the course of least resistance is the way to go. Am I happy with my DPs festering at home with indifferent state carers and DFs memory going so nodding acquaintance to sell by dates and hygiene, and far too frequent visits needed from us ? No it’s rubbish but it’s allegedly what they want and avoids me having to make any major changes which they will resist.

Sadly there are no perfect answers here.

Smartiepants79 · 27/01/2026 09:21

Mrstiggywiddle · 27/01/2026 08:19

I do wonder. It’s excessive in terms of ripping them out of their current social family and church circle but I do wonder.

I’ve missed if you have siblings or not. In my opinion I would consider this option very carefully. At the end of the day, with all the good will in the world, you are the only one who will be there reliably. You are the one who cares and who will be able to actually do something to fix any problems that arise. Church friends will be well meaning and make all the right noises but are under no obligation to do anything. I would have them as near to me as possible.

WMW · 27/01/2026 12:17

It would be a huge move to bring them over to England, OP. But it would mean you could visit them often with love, not concern, and be with them as their health decreases. You would be able to visit them if one of them needed to go to a hospice, and if one of them passes first then you would be able to support the other one for their remaining years.

I was geographically close to both my relatives who were in homes, and that made a massive difference to all of us.

WMW · 27/01/2026 12:18

Smartiepants79 · 27/01/2026 09:21

I’ve missed if you have siblings or not. In my opinion I would consider this option very carefully. At the end of the day, with all the good will in the world, you are the only one who will be there reliably. You are the one who cares and who will be able to actually do something to fix any problems that arise. Church friends will be well meaning and make all the right noises but are under no obligation to do anything. I would have them as near to me as possible.

Church friends will be well meaning and make all the right noises but are under no obligation to do anything.

This is so true. Other friends also fall away, not the least because they are of similar ages! And going through similar health issues.