Hello everyone, cockroach all.
Sorry to jump in here but I need to offload.
On 31 Dec Mum fell in her room at her care home, unwitnessed, and was hospitalised. She was discharged the following Friday having been treated for a severe chest infection and I visited her the next day.
I was appalled at the state of her injuries. Black eye, swollen face, yellow brown bruising to the cheek, extensive black bruising to her neck, and a huge swelling above her left eyebrow. I am not medically trained but it was obvious to me that she was in pain and very, very tired.
Various senior members of staff saw the state she was in on return. No one at the home or the hospital mentioned how serious her injuries were, and no one at the home thought to involve the GP for additional pain relief. She was sitting in the lounge with the other residents, tv blaring, looking like a domestic abuse victim.
I was absolutely horrified, deeply concerned it was possibly non accidental and got the community matron out on the Monday who did a Video consult with the GP while I was there. I was reassured the injuries were consistent with an accident. A safeguarding concern has nevertheless been raised with the LA by the GP practice. I spoke to a senior manager who did not inspire confidence in me.
Driving over on Weds, I had a further call from the home. Unbelievably Mum had fallen a second time, out of bed, onto her face, and 'there was a lot of blood'. Indeed there was. I arrived to find her moaning in agony complaining of neck, hip and back pain, on the floor, bleeding from the nose. I actually thought she was dying in front of my eyes.
She was given morphine, taken to hospital and discharged with no broken bones thankfully.
Needless to say I am beyond livid with the home. I have established that her alarm went unanswered for nine minutes and she was found not by a member of staff, but by the district nurse who had called to check on her.
At my insistence she now has a crash mat, a low adjustable bed and is being checked, allegedly, every fifteen minutes. A relative who visited today commented that I had clearly put the fear of God into them. I do hope so.
Her poor face is in a terrible state as she has fallen twice onto the same area. I am taking photos to document it and they are very shocking to see. The GP practice are being brilliant and have texted me a link so I can send the photos through for uploading to her medical record.
Meanwhile I am researching other homes more local to me.