Wrote this on your suggestion to print off at work tomorrow waddya think mumsnetters?
Dear Vice Principle,
We write with two concerns.
- Our son Joe Custy who was involved in an incident at the xxxxxx site of blah College on Tuesday 28th September 2005.
- The lack of response and information regarding the above.
The incident was quite a serious one where a teacher physically threatened our 15 year old son. We learned about this incident that same evening, from my son.
We noticed the complete lack of contact regarding this issue from the college, despite Ms blah being informed of the incident the same day. It concerns us that the college would chose not to infom us directly of the incident but rather to leave it to our son to tell us that he had been threatened by a member of staff, no less his teacher at college that day.
The next morning Mrs custy phoned the college, Ms.blah informed her that she was not sure of the protocol in these situations and would "phone the school." Mrs custy asked who was going to inform us of developments to which She was infomed that Ms.blah would have to find out the protocol.
Having put the phone down with no clear resolution as to how we were going to be infomed of future developments, Mrs custy phoned the happy clappy High School. We believe she was the first to inform the school of the incident. This also concerns us, as the school must be very interested in the welfare of its students even off campus.
The school said they would try to organise a meeting between the college and ourselves. Excellent, it took a whole day but never the less progress on communication with us about this matter was moving forward.
Mrs. custy recieved a phone call Thursday from Ms blah informing her that the Vice Principle of the college would like to meet with us regarding the matter. However Mrs custy would have to call the VP's secretary to arrange an appointment.
As you can appreciate this in itself made us rather indignant, that we need make an appointment with a secretary to discuss such a serious incident, never the less we let this small thing slide.
Mrs custy phoned for the remainder of Thursday to no reply and no answer phone message. She remained calm and patient. Mrs custy phoned again on Friday. No answer and no option for a message to be left. Mrs custy rang Ms. blah only to get an answering machine. Mrs custy left a message telling ms blah that she was "exasperated" at having to chase the college.
Why are we, the parents of a threatened /assaulted child who was in your care, chasing you to communicate with us?
It is now Tuesday. a full week after the incident took place and we are no further on. indeed the inaction by the college has exaserbated the situation we fear.
We are very reasonable people not turning lightly to ruining a mans entire teaching career or the reputation of the college. We did want open lines of communication and frank discussion.
Therefore to be frank, we think you are taking liberties with our patience.
We hope to be contacted forthwith as a matter of urgency.
Yours Sincerely,
Mr & Mrs custy