Hi. I have recently sent two items back on
eBay. The first one was because it was listed as
the wrong size and didn't fit and the second item had a
stain. They were both sent back recorded delivery and I have just received a refund for the stained item but
not the return postage. Should I send message to seller asking for it. When I initially received the item I noticed it was stained straight away so sent a
message saying it was stained and I was
going to wash first to see if they came out. I took photos that showed the stains and the seller said
they stated no returns on their listing. I emailed the
photos and they could see the stains so asked me to send it back. What normally happens in situations like this as is the first time I have not been happy with items sent.