How do I escalate a case to a claim on ebay??

[carrielou2007]

Bought a travel bag but still not here bought on 1st april, emailed the seller 3 tmes and no reply, I have opened a case on ebay but when I logged into my pp account it says I have no open cases. How do I escalate it to a claim?? Thank you

You have to wait till seven days after it should have been delivered I think - but the ebay case automatically triggers the paypal thing. Sometimes they just pay you the money back anyway though -so do check your account.