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If you buy or sell items on eBay, you will find tips and advice on this forum.

Confused re: missing paypal payment - advice please?

2 replies

MrsKitty · 16/04/2010 20:42

I've just sold a load of stuff on ebay but there seems to be something odd going on with payment for a couple of items...

On My Ebay it says awaiting payment for 8 items. 6 of these I know the buyer is waiting for a couple of my other auctions to close, but it's the other two that are a bit weird...

Both items have got a little egg timer in the £ section of 'sold items' (do you know what I'm on about?) and then when you hover over it it says "Payment was initiated on 12/04 and is being processed through paypal" If I go to my Paypal account there is no sign of either of these payments (I would expect it to show as 'pending' surely?) but then in my "selling totals" the amount there would suggest that this money has in fact been paid?

Help!

OP posts:
sixlostmonkeys · 16/04/2010 20:51

check you have the correct email addy - if you had a wrong or different email addy on your listing to that of your paypal account the money will have been paid to the wrong addy

MrsKitty · 16/04/2010 21:56

Thanks monkeys. Yep, I had my old email address listed, which I can't even make up a new PP account for as it was a tiscali address and I'm not with them anymore. Argh. Will have to get buyers to cancel their payments and ask them to pay me direct through PP instead.

Damn templates - That'll teach me not to check my listings first!

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