i bought a buy it now item for my daughter's birthday. it was an in the night garden cd.
the weekend after i received quite a few parcels - some gifts from relatives, some ebay etc stuff i had bought. one was a set of ITNG books. it was delivered in amazon package.
i did briefly wonder whether it was a mistake from the company i had bought the cd from. But the order note said it was a gift from x_something else (does that make sense? basically, it was a letter, underscore, something else) so it could have been the moniker of a number of uncles/ aunts etc. also, it wasn't my paypal address. that kind of swung it for me, cause there was a different postcode to the one i use. so i assumed that it was from dh;s uncle or someone else.
cd still hadn't come after a week. contacted seller. they are completley refusing to do anything other than refund dif in cost (books cheaper i guess). i have opened books. no reason not to.
i am really pee'd off. what should i do? i have offered to return books used.