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How do I make postage correct on an invoice..?

3 replies

shhhh · 14/02/2010 08:01

I have sold 3 items to the same buyer.

  1. Comes with free p&p
  2. Comes with postage
  3. Comes with postage BUT I have agreed a discount.

On the total invoice it only shows postage for the one item which is lowest postage.
BUT its not correct.

How do I amend the invoice..?

I have sent it to the buyer asking them to amend the paypal payment if possible but it doesn't sound professional iykwim...

HELP !!

TIA X

OP posts:
sixlostmonkeys · 14/02/2010 08:32

do you mean the invoice shows combined postage which is too low?

sixlostmonkeys · 14/02/2010 08:35

as two of the items were not p&p inclusive it should allow you to amend the p&p. check all boxes for each item and recalculate > insert correct amount for p&P, click preview, then send. > don' t click recalculate again.

shhhh · 14/02/2010 08:48

slm,
It won't allow me to amend anything...
I have ended up sending 2 invoices (one for 2 items, one for one item) and telling buyer I will refund the overpayment...

Ebay drives me mad..

OP posts:
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