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I bought disney DVDs - have just arrived. Look fake. What do i do?

12 replies

ja9 · 03/02/2010 13:24

any experience of this anyone?

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woodyandbuzz · 03/02/2010 13:25

What DVDs are they?

There are plenty (eg Toy Story, Lion King) that Disney have "deleted" so if you have bought something like that, I'd expect them to be fake unless they specifically said that they were genuine used copies.

ja9 · 03/02/2010 13:27

lion king and beauty and the beast - not currently available in shops which is why i was looking on ebay for used ones or unwanted gifts etc. they didn't go cheap...

surely you're not allowed to sell fakes on ebay?

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woodyandbuzz · 03/02/2010 13:34

No, I don't think you are allowed to sell fakes on eBay (but people do). I think that it is probably unwritten, but given, that if you buy lion kind and beauty and the beast at the moment that they will definitely be fake unless specifically stated that "my child had this a few years ago, now grown out of etc etc...."

Lion King certainly has not been available for years. It's very annoying, but this is how disney operate. Read this thread:

[http://www.mumsnet.com/Talk/_chat/892270-Does-Disney-restrict-the-availability-of-certai n-DVDs]]

woodyandbuzz · 03/02/2010 13:35

n-DVDs

whoops

woodyandbuzz · 03/02/2010 13:36

My n-DVDs link does work to another thread, but I didn't mean it to look like that

serenity · 03/02/2010 13:38

DH bought some CDs (very expensive imported Japanese box set) that were fake - very good fakes, you wouldn't have known if you weren't knowledgeable about the genre (couple of key facts and names on the packaging were wrong) Seller refused to admit it, don't know if he had sold them on not knowing but DH had to dispute via EBay (he provided all the supporting info and forwarded it to them) IIRC he got his money back, but it took a while. No idea what happened to the seller.

thedollshouse · 03/02/2010 13:45

Is it legal to sell fakes? Ask for your money back and if they refuse tell them you will contact the counterfeit unit at the police.

maxybrown · 03/02/2010 17:31

Did you pay by PP? As you wil get your money back no problem and then report them to ebay. they should have the disney holograph on them.

ja9 · 03/02/2010 17:35

thanks. i did pay by paypal...

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maxybrown · 03/02/2010 17:43

I would contact seller first and then open dispute if needbe. I had a fake once and I contacted them and straight away said very sorry and refunded immediately. Some people won't say anything you see!

ja9 · 05/02/2010 18:26

thank you. contacted seller. immediate refund sent and told to keep the dvds. result.

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maxybrown · 05/02/2010 19:48

ta dah! That's what happened with me too, obviously fakes then! Worth it for them if the person doesn't complain eh? Glad you got it sorted

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