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Buyer NOT collecting item i sent by RECORDED DELIVERY

3 replies

MrsForgetful · 22/01/2010 12:15

took 2 weeks to finally get buyers address for postage (on ebay/paypal no address showed bar town name and postcode)

so i posted item by recorded delivery- and according to tracking- it is at her post office awaiting her collection or request for redelivery.

i emailed her twice...and then a third time today, pointing out that if she does not collect it, and it is returned to me, i will only refund her purchase price of the item (99p!) and not the postage . I've also pointed out that the items value is in excess of £5...so she'd be better off collecting it...

why am i worrying? I have done all i am expected to do....but something teels me that 'the customer is always right' and she will contact paypal and get a full refund.

OP posts:
juneybean · 22/01/2010 12:32

I wouldn't even refund her. If she doesn't want to collect it, that's tough!

LoveBeingAMummy · 22/01/2010 12:34

yes but you can give the tracker number can't you qhich will show she's not collected

MrsForgetful · 22/01/2010 13:07

thats good...i will just forget about it...
(and forget her!!!! )

OP posts:
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