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they changed/upped the postage

11 replies

bebemoohatessnot · 15/01/2010 21:13

Can they do that?
I bought two items. One the postage was 55p and the other 1.25. I asked for a verified total price...and now both items are 1.25
Can they do that?

OP posts:
Firawla · 16/01/2010 10:59

no i dont think they can
just query it with them, it may have been done by mistake and they can sort it for you

bronze · 16/01/2010 10:59

Not 1.25 for the two?

NomDePlume · 16/01/2010 11:16

from your OP it sounds like the ebayer has actually combined postage and reduced it for you, or have I misunderstood your OP ?

bebemoohatessnot · 16/01/2010 14:16

sorry it's actually 1.25 for each time... so combined postage of 2.50

OP posts:
sixlostmonkeys · 16/01/2010 17:52

get back to them and say they appear to have made a mistake. If they say they actually now want 2.50 say you would rather they then sent them separately at 1.25 and 55

bebemoohatessnot · 16/01/2010 18:12

They are being very silent...
Does anyone know how long I have before I have to pay? I don't want to get a bad buyer rating

OP posts:
sixlostmonkeys · 16/01/2010 19:09

have they sent an invoice with the wrong amount?
can you go into each item and pay separately with the original p&Ps?

bebemoohatessnot · 16/01/2010 19:25

They sent two separate invoices with the 1.25 postage on each. When I tried to go back and pay with the original 'pay now' (on the 'you've won' email) it goes to a paypal invoice with the 1.25 for each

OP posts:
sixlostmonkeys · 16/01/2010 19:29

well, they are daft for sending 2 invoices as they will now have to pay 2 sets of paypal fees.
can you request a combined invoice - there should be a button for that

PurpleFrog · 16/01/2010 23:55

I had hassles recently requesting a combined invoice - I must have sent the seller about 3 requests before getting it right. I think eBay must have changed something recently, because I have never had problems before. You have to select both items in the boxes at the left hand side (i.e. tick the boxes), before requesting the invoice.

bebemoohatessnot · 17/01/2010 08:50

After what you said Purplefrog I double checked the emails I've sent. It looks like from the emails that I sent them (and myself too) that I 'ordered'/ asked for one invoice for both purchases...
I guess I will continue to wait and see if they get back to me.

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