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eBay

If you buy or sell items on eBay, you will find tips and advice on this forum.

Original poster

Can you complain about buyers on ebay? I've been ripped off

7 replies

spicemonster · 26/09/2009 09:32

I sold my Allerhand changing bag for a tenner to a bloke who said that it was significantly not as described and got really nasty when I disputed it and opened a dispute in paypal. I'm really new to selling on ebay and didn't want the hassle so I told him to send it back and I'd refund him the money. It took him weeks to return it (he said he'd slipped a disc and had lost my address ) but it eventually arrived. I refunded him the money without really looking at it. Now I have and it's clear that he's used it as it's just filthy and I'm not sure I can even get all the stains off to resell it

I haven't got a leg to stand on have I? Can I warn other sellers about this bloke as he's clearly a bit of a scammer.

It's really put me off ever selling anything else on there - there's no protection for sellers at all is there?

OP posts:
sixlostmonkeys · 26/09/2009 11:43

you only need to refund if he returns it in its original state. state your case to paypal - they can see the photos on the listing and you can forward all communications and a photo of the state it was in when it was returned

Knickers0nmahead · 26/09/2009 20:22

TBH, you have already refunded him so I doubt there is anything you can do now.

Original poster
spicemonster · 26/09/2009 20:45

I'm sure you're right knickers. I shall be more savvy next time Is there any protection for sellers though? My sister was telling me about a nightmare she had with a bloke who she sold something to as well. Is it a pretty common problem?

OP posts:
motherlovebone · 28/09/2009 22:50

i sold a silk top on ebay, buyer complained it wasnt silk (it was labelled) and a fake (french connection) she returned the item, inside out, with hair on, perfume and deoderant marks & i had to refund her. she wanted postage both ways and returned the top with a freepost label from her workplace. the top was handwash only and i had to wash her party from it. yuck. have some other stories too, but that one REALLY took the biscuit.

IsItMeOr · 01/10/2009 21:54

Oh no! I've just listed my first ever item on ebay and am now getting a bit scared.

vickiadele · 01/10/2009 22:51

I sell dvds all the time for my job, 100's a month and ive not had a prob dont worry too much isitmeor

IsItMeOr · 02/10/2009 11:07

Thanks vickiadele . I am genuinely shocked at the return of the worn top though.

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