if an item doesnt arrive whose responsibility is it to claim back from the post office

[stoppinattwo]

and what can you claim for?

there is proof of postage too

the sellers responsibilty

up to 100x the value of the stamp i belive.

thanks misdee

what do you mean by 100x value of stamp?

Item was sold for £5.50, postage was a couple of quid i think

It's the seller's responsibilty to claim, I'm afraid. A normal parcel, without addition insurance (such as recorded delivery) is covered for £30something if you have the receipt.

I have the receipt so that should be ok, thanks

I have the receipt so that should be ok, thanks