In a nut shell...
Sold pushchair with BIN.
During the time it was in transit i kept her up to date with it progress etc and in one of the very friendly replies she mentioned she can't wait to push her Grandson and have him face her - ALARM BELLS - it wasn't a rear facing buggy she purchased off me!!!
As the said buggy was due for delivery the next day i emailed her right back and said refuse delivery that way it will come straight back to me. I didn't have to i was just being nice as like i said it's not my fault!!!
No where in my lisitng did it say it was a rear facing buggy!
She went to email me last night to ask how to turn the seat unit round when she saw my last email.
She has now got shitty and wants her money back.
To add insult to injury she has me over a barrel due to the bloody payment being placed on hold until she leave +FB or 21 days passes without a dispute being opened.
Having done Ebay for over 7 years and do kow what i'm doing i know that as she used a BIN i do have to refund her upon retrun of the item but surely it's her error not mine so why should i accpet this as my problem.
Oh and when i mentioned that she may be better off with a Loola she has basically said, find her one, send her one and she'll have that and when i sell the other buggy again she is happy to keep it at hers to save "my" courier costs and get it dispatched straight from her house!!!
What the hell??????