is seller taking the piddle?

[cheesesarnie]

i won and payed for an item on 19th of june.after week i still had no item so emailed and politely asked if it was on its way.on 5th of june i got a message saying 'very sorry was 'touring' will post first thing in morning before i go back on tour'.still no bloody dress so ive emailed again ,politely asking where is the dress!!!!

are they taking the piss???im going to leave it till monday now then i think i should open a dispute thingy..i hate ebay at times.

as if by magic i recieved a email from the seller just after i finished whinging.could seller be a mumsnetter?!

How did you pay and what did the seller state about posting items.

Some sellers only post once a week. I generally allow up to 2 weeks before I expect to recieve something.

I would have expected it by now. What did the email say?

something thing like 'ive been busy, im very sorry,things have calmed down now,will send tomorrow and include hair band'.

i dont want a hair band.

paid by paypal

I'm in a similar situation at the moment, (see my thread "item not received gah!"
My item was bought and paid for on 18/05...I'm about to send another email requesting a refund....My seller insists she's posted, but she's got a fair few neg f/bs for non receipt....
Yours sounds sloooooooooow.
You can always reflect that slowness in your fb presuming you get your dress (and headband )
Good luck.

Raise a dispute with paypal (not ebay) - they will remove the money you have paid from the sellers account until the matter is resolved. Then, they will either return the money to the seller if all is well, or refund you if you have still not received it. Personally, I think waiting nearly a month for an item is taking the piss.

daisybaby, sorry for mini hijack, but is that what I should do too? I've never done a dispute as a buyer before, only as a seller and only once....

Bucharest - I did it in a very similar situation to you and it worked really well.
Good luck

Thankyou!

Well, I just noticed my seller has been on ebay this morning as she has left f/b for others, but she still hasn't answered my message requesting a refund so I've opened a paypal dispute....
Cheesesarnie How about you?

I think I'm going to insist on paying for RD from now on......