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Item not received, only bidder at 99p.

4 replies

mummyflood · 11/05/2009 15:05

AIBU here? Won an item on 7 April, was the only bidder, won for 99p. Seller stated worth £30plus, £4.50 postage.

Paid on 9 April and received an email a few days later saying that seller been out of town due to a family bereavement, but would post item soon. Sent an email approx 2 weeks later asking whereabouts, whilst sympathising with situation, and told it would be posted in next few days. Still nothing 7 days later, asked for it to be received within next 48 hours. No response so raised a dispute. Received shirty email back, saying seller doesnt need a hard time over a parcel which I only paid a few quid for, and would post last Tuesday but if I required a refund all I had to do was ask. Responded that I would still like the item - still nothing as of today, another 6 days.

Would I be unreasonable in escalating the dispute without further correspondence from my end if it doesnt arrive by this time tommorrow?? Buyer has only very small amount of feedback (a lot less than 100), one negative from buyer saying he waited 5 weeks and not received. Seller reckons lost in post.

Am

OP posts:
Bucharest · 11/05/2009 15:07

Give her/him 24 hrs to refund you now, or go ahead with dispute, which will find in your favour. Make sure they refund your postage as well.
What was the item? Is it the same item that the other bidder who left neg f/b didn't receive?

mummyflood · 11/05/2009 15:18

Hi, no its not the same item. This is starting to look like she doesnt want to let the item go for 99p. Two other items which finished on the same day as mine have been received by the buyers and feedback left. Hmm!

OP posts:
Mspontipine · 11/05/2009 19:39

Shoddy.
Think there's something about reporting non-performing sellers to Ebay - def a case for that.

mummyflood · 13/05/2009 07:36

Update. Escalated the dispute, got a full refund within a couple of hours. Or at least I more or less did - it is marked as 'pending'. Obviously then the item was not posted last week, and it'll be 5 weeks tommorrow since I paid. Seller has sent 2 items which ended the same day as mine and bought one during this time...out of interest, what action are ebay likely to take? FB is now 96% on just over 50 transactions, 2 negs within the last 5 weeks

Thanks for the advice.

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