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What to do about this buyer?

4 replies

kayzr · 13/03/2009 20:23

I put something on Ebay to sell. I put that would I post it to the United Kingdom. The winning bidder is from Italy.

Now I don't really know what to do.

OP posts:
EdwardBear · 13/03/2009 20:27

Have you heard from him/her? Perhaps they have a contact/parent in the Uk who takes parcels for them?
If not, could you post to Italy? Surely its exactly the same as taking to post office and sending to UK, just with different address and more expensive?
Make sure buyer covers extra postage (plus a bit if its a hassle to work out postage etc) in advance though.

kayzr · 13/03/2009 20:30

No not heard a thing but the address is in Italy.

I could post it to Italy but I'd rather not as I said I'd send it in the UK. the postage to Italy is 3 times the price of the item!!

I am never selling on Ebay again. It always goes wrong.

OP posts:
EdwardBear · 13/03/2009 20:37

Dont post it till you've sorted it out.
Email them and say 'Thanks for purchasing my item. Postage quoted is for UK only. Do you have a UK I can send it to? If not, it will be £x postage for sending to Italy. Total amount will then be £x. I will post item as soon as payment received. Thank you'

kayzr · 13/03/2009 20:40

I e-mailed them the new postage price so I'm just waiting to hear from them.

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