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please tell me i will get my money back?

7 replies

Marne · 27/12/2008 19:34

Hi, i bought a Next gift voucher on ebay which was listed as a £40 gift card, i went to use it today and it came up as £8 instead of £40 , i have contacted the e-bayer and opened a dispute through paypal, i am now £32 out of pocket and very . Please tell me i will get the money back through paypal?

OP posts:
Tillyscoutsmum · 27/12/2008 19:35

Should do.... I've just had a paypal dispute resolved and have been fully refunded (it took about 14 days to sort it).

Milliways · 27/12/2008 19:36

Can Next prove how much is was originally and when money was spent? If so, you should be ok. If not then I don't know!

How awful

Saturn74 · 27/12/2008 19:37

It's your word against theirs, so not sure how Paypal will rule.
Could it be a genuine mistake by the seller - what is their feedback like?
How much did you pay for it?
Did you use your Paypal balance, or a credit card to pay via Paypal?
If it was a credit card, contact the company - the transaction may be insured, and they might sort it out for you.

Marne · 27/12/2008 19:38

Next have given me a recipt which states how much was on there, i asked them to double check and it still came up the same. The man on the till said someone had used it (so it was £40 originaly)

OP posts:
Marne · 27/12/2008 19:40

The seller has 100% feedback but had 2 bad feedback over 12 months ago. They have sold 100 items in 2 years. I hope it was just a mistake and they will refund, i can't aford to be £32 out of pocket as needed the money to clothe the dd's .

OP posts:
MrsMagooo · 29/12/2008 17:00

That's awful

If you con provide PP with the details Next have given you then you should get your miney back.

Have you heard anything from the seller?

Marne · 29/12/2008 19:37

Still havn't heard back from the seller , i have started a dispute through paypal.

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