Sold an item for collection only & paid with Paypal.
Buyer arranged to collect on Sunday but an hour before they were due to arrive had an email stating their car wouldn't start & could I deliever (they are a 2 hour drive away) to which I said no.
They then emailed again stating they would pay (too right) for delivery. I replied again saying that I could not have delievered as I do not have any packaging for it (the whole point of me listing it as pick up only was so that I didn't have to faff with dismantling it & trying to package it etc etc)
I emailed on Monday asking if they still wished to collect or would they like a refund, no reply.
So I emailed again asking if they would like a refund.
I still haven't heard a word from them & the item is cluttering up the place.